No I hadn't tried that. Surprisingly I couldn't find a link for that on any of the billing settings pages.
I am just a bit more frustrated by the fact that my app has been down for 3 hours and I'm just now able to file a support ticket. On Jun 14, 3:23 pm, "Ikai L (Google)" <[email protected]> wrote: > Have you filled out the billing issues form? > > http://code.google.com/support/bin/request.py?contact_type=AppEngineB... > > We're working through reported issues. > > > > > > On Mon, Jun 14, 2010 at 11:38 AM, Daniel <[email protected]> wrote: > > My application has been over quota for nearly two hours now. I've > > tried four times to raise the quota. I began trying about an hour and > > a half before it went over quota, but the billing system will not > > reflect any of the changes that I have made. I have tried emailing > > google services via the google payments system to no avail. I've even > > tried to call that terrible automated system that google calls a help > > line. > > > This is just one in a long line of errors and problems that app engine > > has caused me, and I'm finally beginning to feel like I've made a bad > > choice in choosing this service. I made it through the atrocious > > datastore timeouts, the long bouts of server outages, the ridiculous > > hoops to map my url through google apps, weird datastore issues > > (http://stackoverflow.com/questions/3007478/appengine-datastore-record- > > cannot-be-deleted-or-changed) created by your May 25th outage, and > > months of coding. I'm finally reaching the breaking point and all I > > really require is a small peep from someone who works at google to > > state "oh yes we are having an issue and we will help you fix this > > problem." But every email I send goes unanswered, everywhere I look > > for some technical support for google services or google app engine > > just refers me to documentation which assumes that google's software > > and services actually work. > > > Now I'm left here without the ability to work on my app because it's > > over quota, and plenty of free time and frustration to write this > > verbose complaint which will probably fall on deaf ears. > > > Anyways, someone from google please help me fix my app, and fix your > > system so that it doesn't take hours to update billing settings on an > > application. > > > -- > > You received this message because you are subscribed to the Google Groups > > "Google App Engine" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]<google-appengine%2Bunsubscrib > > [email protected]> > > . > > For more options, visit this group at > >http://groups.google.com/group/google-appengine?hl=en. > > -- > Ikai Lan > Developer Programs Engineer, Google App Engine > Blog:http://googleappengine.blogspot.com > Twitter:http://twitter.com/app_engine > Reddit:http://www.reddit.com/r/appengine -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
