+ 1 to Tim Hoffman I followed his advice (albeit with some delay I regret) last time that I had some issues and my problem was sorted out by App - Engines team in 7 hours although it was a weekend if I remember well.
On Nov 22, 9:52 pm, "Ikai Lan (Google)" <[email protected]> wrote: > Do you have an application ID? Can you explain the downtime? Is your > app serving 500s, are service RPCs not running, etc? > > -- > Ikai Lan > Developer Programs Engineer, Google App Engine > Blogger: http://googleappengine.blogspot.com > Reddit: http://www.reddit.com/r/appengine > Twitter: http://twitter.com/app_engine > > > > > > > > On Mon, Nov 22, 2010 at 4:16 AM, esilver <[email protected]> wrote: > > Sorry, I'm just very frustrated at this point. My app has been down > > for the past 12 hours I would consider myself a major App Engine > > customer (>$1k/mo) , so I'm quite familiar with this platform. At this > > point, I'm seeing constant datastore timeouts and download errors (I > > had to move major parts of my index off of app engine and retrieve > > data via urlfetching of a database hosted on EC2). As I've mentioned > > before on this forum, I can accept downtime, but there's no evidence > > of this on the status page, and it's not clear who to contact to > > resolve this issue other than file a bug that may or may not be > > investigated. I'm at a loss about what to do. I just tried pushing a > > new version, no luck. > > > On Nov 22, 2:58 am, Tim Hoffman <[email protected]> wrote: > >> What sort of error are you getting in your logs ? > > >> I have half a dozen apps running all without any issues. You may be > >> stuck in a bad patch of > >> hardware or you could have a broken instance, that isn't getting > >> recycled. > > >> I don't agree with your general statement about fitness or > >> reliability. Yes appengine has its bad patches > >> but 99% of the time its great. > > >> T > > >> On Nov 22, 2:26 pm, esilver <[email protected]> wrote: > > >> > App engine status has reported AOK the whole time. This is ridiculous. > >> > This platform is grossly unreliable. This is unfit for web > >> > applications of any size or scale. At least be honest > >> > onhttp://code.google.com/status/appengine > > > -- > > You received this message because you are subscribed to the Google Groups > > "Google App Engine" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group > > athttp://groups.google.com/group/google-appengine?hl=en. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
