Ikai, Thanks for the feedback and for identifying and solving the problem. I can confirm the Blobstore is working properly for us now.
However there is absolutely no way the issues only lasted for 3 hours (3am-6am). We experienced it for almost a full day. The Google App Engine team already have a reputation of not acknowledging when there are obvious problems with the service. Although I realise consumer confidence will drop as the acknowledged outage time increases, I hope the reported apparent 3 hour downtime was due to misinformation or bad reporting tools, and not an attempt to hide the true length of the downtime. I know your offering is unique and I understand that when developing something groundbreaking it may take some time to get it working "perfectly", but (I think) most of us would feel more comfortable with more transparency and better/faster acknowledgement of system issues, rather than be left in the dark for a relatively long period of time when something goes critically wrong (as was the case this time). Nick On 26 January 2011 06:38, Ikai Lan (Google) <[email protected]<ikai.l%[email protected]> > wrote: > We had issues with the blobstore starting around 3am. We addressed the > issues and the blobstore errors should have subsided by 6am (Pacific time). > > -- > Ikai Lan > Developer Programs Engineer, Google App Engine > Blogger: http://googleappengine.blogspot.com > Reddit: http://www.reddit.com/r/appengine > Twitter: http://twitter.com/app_engine > > > > On Tue, Jan 25, 2011 at 4:10 AM, Strom <[email protected]> wrote: > >> I'm also having major problems with the blobstore. >> Every single upload attempt gets a 500 response. >> >> On Jan 25, 1:38 pm, Nickolas Daskalou <[email protected]> wrote: >> > An update: these errors are still occurring (almost 24 hours after >> > first spotted) every time we attempt to upload to the Blobstore. >> > >> > I have also been chatting to aequitas on the IRC chat and they are >> > having the same problem as we are. >> > >> > Nick >> > >> > On Jan 25, 6:52 pm, Nickolas Daskalou <[email protected]> wrote: >> > >> > >> > >> > >> > >> > >> > >> > > I spoke too soon, the Blobstore errors are back again. >> > >> > > Googlers, any news? This is a bit of a roadblock for us right now. >> > >> > > Nick >> > >> > > On Jan 25, 6:07 pm, Nickolas Daskalou <[email protected]> wrote: >> > >> > > > FYI, I was able to get Blobstore uploads working again by doing the >> > > > following: >> > >> > > > - Create a new version of my app in app.yaml >> > > > - Upload application >> > > > - Go to the admin console and set the new version as the default >> > >> > > > Well, either that, or coincidentally Google was working behind the >> > > > scenes and fixed whatever the problem was. >> > >> > > > Nick >> > >> > > > On Jan 25, 5:28 pm, Nickolas Daskalou <[email protected]> wrote: >> > >> > > > > I have been getting errors when trying to upload to the Blobstore >> for over >> > > > > half a day now. The errors are the usual: >> > >> > > > > Error: Server Error >> > >> > > > > The server encountered an error and could not complete your >> request. >> > > > > If the problem persists, please report your problem and mention >> this error >> > > > > message and the query that caused it. >> > >> > > > > My app's id is sprtpf. The URL path of the page that is displaying >> these >> > > > > errors is /_ah/upload/...../ >> > >> > > > > Can someone from Google please look into this? I am also waiting >> in the IRC >> > > > > channel for a response (user: daskalou), so I can answer any >> questions there >> > > > > too if you need more information. >> > >> > > > > Cheers, >> > >> > > > > Nick >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Google App Engine" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]<google-appengine%[email protected]> >> . >> For more options, visit this group at >> http://groups.google.com/group/google-appengine?hl=en. >> >> > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]<google-appengine%[email protected]> > . > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
