Brandon,

We feel your pain. Remember that we also have to clear these up on OUR side
and that a 5 cent charge is probably not costing us <5 cents. We're keeping
this sort of thing in mind as we consider services such as invoiced billing,
etc.

Ikai Lan
Developer Programs Engineer, Google App Engine
Blog: http://googleappengine.blogspot.com
Twitter: http://twitter.com/app_engine
Reddit: http://www.reddit.com/r/appengine



On Sat, May 28, 2011 at 1:34 PM, Brandon Wirtz <[email protected]> wrote:

> Oh, and this could be fixed easily because this follow up message has the
> app-id in it.
>
>
>
> * Shipping Status *
>
> * Qty *
>
> *Item*
>
> *  Price* **
>
>   *Cancelled Items*
>
>  1
>
> *App Engine Budget*  -  Maximum weekly budget for application
> 's~penmachine-bu', including applicable tax.
>
> $0.00
>
> Tax (CA) :
>
> $0.00
>
> Total :
>
> $0.00
>
> now
>
> $857.50
>
> per week
>
> *Order cancelled - Your card was not charged*
>
>
>
>
>
> *From:* [email protected] [mailto:
> [email protected]] *On Behalf Of *Brandon Wirtz
> *Sent:* Saturday, May 28, 2011 1:30 PM
> *To:* [email protected]
> *Subject:* [google-appengine] Google Check Out Kinda Sucks
>
>
>
> The credit card company seems to be really unhappy on days I get lots of
> 5,6, and 7 cent charges and a few $5. Charges  so “For my protection” they
> blocked the $5 charge.  Google Checkout sends me so much mail I don’t even
> see it, it goes in to a folder. (some days I gets as many as 100 emails from
> them) When a card is declined they don’t try and re-process 3 days later, or
> 5, or whatever any of my other subscriptions do, they just give up.  So then
> I get one of these messages, and it is really hard to track down which
> account I have to update.
>
> I know this isn’t Entirely the fault of the GAE team, but I wanted to
> forward this so that the GAE team could print it out and say to whoever is
> responsible… “See people don’t like this we should fix it”
>
> * *
>
> *Hello Brandon Wirtz*,
>
> Sorry, because you still haven't updated your credit card information, your
> order from Google Services has been cancelled. If you'd like to place
> another order, you must review and update your credit card information in
> your Google Checkout Account first.
>
>  Order date: *May 21, 2011 12:32 PM PDT*
>  Google order number: *427138585411029*
>
> * Shipping Status *
>
> * Qty *
>
> *Item*
>
> *  Price* **
>
>   Digital delivery
>
>  1
>
> *App Engine Charge*  -  Charge for resources consumed.
>
> $5.23
>
> Total :
>
> $5.23
>
> *Order cancelled - Your card was not charged*
>
>
>
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