To be brutally honest, I would suspect Google are not going to be able
to offer you any support unless you fork out for the Premier account
http://www.google.com/enterprise/cloud/appengine/pricing.html

And from what said, that will provide you with a dedicated support channel.

http://code.google.com/appengine/docs/premier/index.html


On Tue, Oct 4, 2011 at 5:15 AM, Alexander Konovalenko <[email protected]> wrote:
> Bump. Rewording my most important questions to the App Engine team.
>
> I am defining a procedure to follow in case of a DDoS attack on my app.
>
> 1. Who is the right contact to notify and ask for help when an app is
> under a DDoS attack?
>
> 2. What kind of assistance can you provide during a DDoS attack
> originating from more than 100 source IP addresses?
>
> Alexander
>
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