I just checked on your app and it looks okay to me. For anyone else having issues with this, the best place to get help is to email the address provided in the mass email that's also available on the billing history page. It should be appengine_update_pricing at google. We're working through this queue as quickly as we can to help folks transition to the new billing.
-- Ikai Lan Developer Programs Engineer, Google App Engine plus.ikailan.com | twitter.com/ikai On Tue, Nov 15, 2011 at 9:40 AM, Mike Prince <[email protected]> wrote: > For the app yumyumlabs, we ran an entity delete process on 4m records > and it ended up eating $40 of our budget in a few minutes (36M > database writes!) > > When we tried to increase our budget the payments system is failing > with: > > Hello michael prince, > > Google Services has cancelled your order. You have not been charged. > Reason: Other (describe below) > Comments from Google Services: "This inactive subscription has been > canceled" > Order date: Nov 14, 2011 1:39 PM PST > Google order number: 810629956315305 > Shipping Status Qty Item Price > Cancelled Items 1 App Engine Budget - Maximum weekly budget > for > application 'yumyumlabs', including applicable tax. $0.00 > Tax (CA) : $0.00 > Total : > $0.00 now > $740.00 per week > Order cancelled - Your card was not charged > > > > Now all our requests are failing and the billing system keeps > rejecting our payments! This system supports a featured app on > android with up to 30k new users a day. This is bad. > > HELP! > > Thanks, > > Mike > > > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
