I am having a similar problem. I cannot change my max $ amount. It tells me to email a google billing address which I did. 48 hours ago. To date no answer ...
On Nov 14, 6:46 pm, "Ikai Lan (Google)" <[email protected]> wrote: > I just checked on your app and it looks okay to me. > > For anyone else having issues with this, the best place to get help is to > email the address provided in the mass email that's also available on the > billing history page. It should be appengine_update_pricing at google. > We're working through this queue as quickly as we can to help folks > transition to the new billing. > > -- > Ikai Lan > Developer Programs Engineer, Google App Engine > plus.ikailan.com | twitter.com/ikai > > > > > > > > On Tue, Nov 15, 2011 at 9:40 AM, Mike Prince <[email protected]> wrote: > > For the app yumyumlabs, we ran an entity delete process on 4m records > > and it ended up eating $40 of our budget in a few minutes (36M > > database writes!) > > > When we tried to increase our budget the payments system is failing > > with: > > > Hello michael prince, > > > Google Services has cancelled your order. You have not been charged. > > Reason: Other (describe below) > > Comments from Google Services: "This inactive subscription has been > > canceled" > > Order date: Nov 14, 2011 1:39 PM PST > > Google order number: 810629956315305 > > Shipping Status Qty Item Price > > Cancelled Items 1 App Engine Budget - Maximum weekly budget > > for > > application 'yumyumlabs', including applicable tax. $0.00 > > Tax (CA) : $0.00 > > Total : > > $0.00 now > > $740.00 per week > > Order cancelled - Your card was not charged > > > Now all our requests are failing and the billing system keeps > > rejecting our payments! This system supports a featured app on > > android with up to 30k new users a day. This is bad. > > > HELP! > > > Thanks, > > > Mike > > > -- > > You received this message because you are subscribed to the Google Groups > > "Google App Engine" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group at > >http://groups.google.com/group/google-appengine?hl=en. -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
