Hi Saraang,

DeadlineExceededError just means that the response has taken more time
that the authorized deadline (60s), this could be due to several
reason ranging from slow application code loading, slow application
code execution, slow datastore queries to M/S latency issues.

I only suggered the latter because it is the most common, and
migrating to HRD would eliminate this possible cause.

If you are looking more operational support with a response SLA, we
are offering this as part of the premier accounts:
http://www.google.com/enterprise/cloud/appengine/pricing.html

Hope that helps.

On Tue, Dec 6, 2011 at 9:37 AM, Sarang <[email protected]> wrote:
> While I would really like to take your word on this, a simple "google"
> search completely contradicts what you are saying:
>
> https://groups.google.com/forum/#!topic/google-appengine/ZXX_SgaDu2s
>
> I am paying unnecessarily 8 cents/hr for DeadLineExceeded errors and I do
> not intend to pay even more using HRD and getting to the same place. I also
> read that blobstore data would be gone.. this is crazy. How can apps migrate
> then?
>
> Also, regarding response time, if Google can deduct my credit card on time,
> then I also expect you to respond on time. 20 days is not acceptable at all
> when so many of your users are experiencing the same issues and your
> "status" shows everything is OK!
>
> Sarang
>
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-- 
Johan Euphrosine (proppy)
Developer Programs Engineer
Google Developer Relations

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