Hi Hamish, Could you give me your app-id?
On Fri, Mar 9, 2012 at 12:44 AM, Hamish <[email protected]> wrote: > Hi, > > We use GAE to host one of our Java apps. Recently we have been > experiencing quite a lot of HTTP 500 errors and timeouts from App Engine. > It appears that App Engine sometimes restarts all of our instances at the > same time and does not wait for instances to finish serving requests. See > the attached images: > > > <https://lh6.googleusercontent.com/-u9WUEwSEbHU/T1jSS0w6b1I/AAAAAAAAAC4/JWA396Qp7r4/s1600/request_time_graph.png> > > > <https://lh3.googleusercontent.com/-NlOB_4lO5yQ/T1jSPHXyf8I/AAAAAAAAACw/q1x5-6KgoCg/s1600/new_instances.png> > > > > In the logs I see a lot of entries like this: > > "Request was aborted after waiting too long to attempt to service your > request." > > The request time shown in the logs was typically around 10,000ms before > the request was terminated. > > The screenshots were taken at 23.45 GMT on 1 March. We have since > experienced similar issues. The latest being yesterday afternoon at 15.30 > GMT. The one yesterday was very odd. It appears that the graphs in the > dashboard all got reset when the instances restarted as if the entire app > had been redeployed with no history at all. > > So my questions: > > 1) Can someone in Google please look into this for me? > 2) Why would all instances be restarted at the same time? > 3) Why wouldn't App Engine let the instances finish serving requests > before restarting? > 4) Is there any way I can elavate this issue? > 5) Is there a better place to report this issue so someone in Google will > investigate? > > This is very serious and we need to get to the bottom of it. > > Thanks, > Hamish > > > > -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To view this discussion on the web visit > https://groups.google.com/d/msg/google-appengine/-/E2c_GofputsJ. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > -- Takashi Matsuo | Developer Advocate | [email protected] | 03-6384-9224 -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
