Hi, I will email the app id rather than post it on this public forum.
We are still seeing HTTP 500 errors today. Instances seem to take a long time to come up. We are using HR datastore. Tanks, Hamish On Friday, March 9, 2012 7:00:57 PM UTC, Takashi Matsuo (Google) wrote: > > > Hi Hamish, > > Could you give me your app-id? > > On Fri, Mar 9, 2012 at 12:44 AM, Hamish <[email protected]> wrote: > >> Hi, >> >> We use GAE to host one of our Java apps. Recently we have been >> experiencing quite a lot of HTTP 500 errors and timeouts from App Engine. >> It appears that App Engine sometimes restarts all of our instances at the >> same time and does not wait for instances to finish serving requests. See >> the attached images: >> >> >> <https://lh6.googleusercontent.com/-u9WUEwSEbHU/T1jSS0w6b1I/AAAAAAAAAC4/JWA396Qp7r4/s1600/request_time_graph.png> >> >> >> <https://lh3.googleusercontent.com/-NlOB_4lO5yQ/T1jSPHXyf8I/AAAAAAAAACw/q1x5-6KgoCg/s1600/new_instances.png> >> >> >> >> In the logs I see a lot of entries like this: >> >> "Request was aborted after waiting too long to attempt to service your >> request." >> >> The request time shown in the logs was typically around 10,000ms before >> the request was terminated. >> >> The screenshots were taken at 23.45 GMT on 1 March. We have since >> experienced similar issues. The latest being yesterday afternoon at 15.30 >> GMT. The one yesterday was very odd. It appears that the graphs in the >> dashboard all got reset when the instances restarted as if the entire app >> had been redeployed with no history at all. >> >> So my questions: >> >> 1) Can someone in Google please look into this for me? >> 2) Why would all instances be restarted at the same time? >> 3) Why wouldn't App Engine let the instances finish serving requests >> before restarting? >> 4) Is there any way I can elavate this issue? >> 5) Is there a better place to report this issue so someone in Google will >> investigate? >> >> This is very serious and we need to get to the bottom of it. >> >> Thanks, >> Hamish >> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Google App Engine" group. >> To view this discussion on the web visit >> https://groups.google.com/d/msg/google-appengine/-/E2c_GofputsJ. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/google-appengine?hl=en. >> > > > > -- > Takashi Matsuo | Developer Advocate | [email protected] | 03-6384-9224 > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/hJVrvaRZi58J. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
