Hi Takashi, Thank you for your reply, I will try that form.
I have just one suggestion: Right now the form looks to be a complaint form. I don't really have a complaint, I just need some information. It might be beneficial to make that a little clearer. Thanks again, Peter On Monday, June 11, 2012 10:01:48 PM UTC+2, Takashi Matsuo (Google) wrote: > > Hi Peter, > > Please fill out a form at: > > http://support.google.com/code/bin/request.py?hl=en&contact_type=cloud_platform_billing&rd=1 > > > It should be handled appropriately. > > -- Takashi > > On Sat, Jun 9, 2012 at 5:38 PM, Peter Backx <[email protected]> > wrote: > > > > Can any one explain me how I can contact some one from the AppEngine > billing department? > > Over the past two months, I've tried the > [email protected] address mentioned on the billing > page, but have not received any answer to any of my mails. I have read > through the FAQs but cannot find answers to my questions (or if there was > an answer, I've tried it but it didn't work) > > > > Is there any way to get to speak to a real person? > > > > I have two important questions regarding my business payments: > > * I have entered my VAT ID, but I am still charged Sales tax (VAT). How > come? > > * Is it possible to receive invoices? or are the checkout mails all we > get? > > > > Without these solved, it's very hard to continue using AppEngine for me. > > > > > > Thanks, > > Peter > > > > -- > > You received this message because you are subscribed to the Google > Groups "Google App Engine" group. > > To view this discussion on the web visit > https://groups.google.com/d/msg/google-appengine/-/GwqLEl_JkwQJ. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > [email protected]. > > For more options, visit this group at > http://groups.google.com/group/google-appengine?hl=en. > > > > > -- > Takashi Matsuo | Developer Advocate | [email protected] > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/PPLHGhrQa30J. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
