Hi,

Our application sortmybox-hrd (www.sortmybox.com) is stuck in "Activating 
Billing" mode. We migrated to HRD from Master/Slave last night and 
attempted to enable billing around the same time but it didn't go through 
and we have been stuck since.

We've submitted two tickets via the Billing Request 
form<http://support.google.com/code/bin/request.py?hl=en&contact_type=cloud_platform_billing&rd=1>but
 have not heard back. We've exhausted our free quota so our application 
has been disabled for several hours and we've have been unable our 
customers. We need somebody to reset the billing status so that we may 
re-enable billing and start serving our customers again. Please advise.

Thank you,
Mustafa Paksoy

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