I've had this happen to me several times in the past. It generally takes 2 to 4 weeks to get this resolved. There's no way to get App Engine support in a crises. This is one of my biggest complaints against App Engine.
You may get lucky and someone in support will stumble on your issue soon enough to help you before it will gets reset automatically in a couple weeks anyway. On Sunday, July 29, 2012 6:34:35 PM UTC-7, Mustafa Paksoy wrote: > > Hi, > > Our application sortmybox-hrd (www.sortmybox.com) is stuck in "Activating > Billing" mode. We migrated to HRD from Master/Slave last night and > attempted to enable billing around the same time but it didn't go through > and we have been stuck since. > > We've submitted two tickets via the Billing Request > form<http://support.google.com/code/bin/request.py?hl=en&contact_type=cloud_platform_billing&rd=1>but > have not heard back. We've exhausted our free quota so our application > has been disabled for several hours and we've have been unable our > customers. We need somebody to reset the billing status so that we may > re-enable billing and start serving our customers again. Please advise. > > Thank you, > Mustafa Paksoy > > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/DGFZRXg1ngQJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
