He was using Firefox 19 on Windows 8. I know he was running AdBlocker, so he probably had some other restrictions as well. I coded a version that did the login in the same window as the application and asked him to try it. That worked. So, I will recode the application with that design in mind. We had a reason for doing the popup in a separate window, but I cannot remember why, and we apparently did not capture it.
I still don't understand why authenticating in one window would not carry over to the other window, but you are probably right and has something to do with restrictions in the browser. ~Rik On Fri, Apr 5, 2013 at 11:54 AM, Vinny P <[email protected]> wrote: > You might not like this answer, but I don't think it's a problem with your > application, it's a problem with the user. Most likely they're running > unusually restrictive permission settings on their browser, or some obscure > plugin, or an older browser. I've seen some really weird issues especially > with GWT on older Internet Explorer editions. Do you have any information > about the client's computer? (even just the request headers from the user's > browser would be interesting) > > > > ----------------- > -Vinny P > Technology & Media Advisor > Chicago, IL > > @GOV on AppDotNet: https://alpha.app.net/gov > > > On Friday, April 5, 2013 9:24:01 AM UTC-5, Rik Scarborough wrote: > >> Hey Vinny, >> >> Yes that is it exactly. And the fact that hitting 'deny' brings you back >> to the page answers my question about whether this could be the cause of >> this users problem. >> >> The problem I'm having is one user, out of 40 or 50, cannot get logged >> into our application. It's a GWT app, and the actual login is done through >> a popup. I can see their id show up in the logs for the popup, but it >> never shows up in the main application window. This is only happening for >> the one user, so it's a little baffling. >> >> >> >> ~Rik >> >> >> On Fri, Apr 5, 2013 at 9:14 AM, Vinny P <[email protected]> wrote: >> >>> >>> >>> On Thursday, April 4, 2013 9:45:29 PM UTC-5, Rik Scarborough wrote: >>>> >>>> When you first log into an appengine application that >>>> uses Authentication, you get a page that asks you if you want to allow that >>>> application to have access to your account information. It seems like you >>>> only get it once. >>>> >>>> >>> Are you talking about this Google authentication page that looks like >>> this: http://i.imgur.com/**erCLu4i.png <http://i.imgur.com/erCLu4i.png> >>> ? >>> >>> I just tried it myself on a sample GAE app, and for me, the deny button >>> doesn't save the denial action; i.e. I can repeatedly visit the site, hit >>> deny access, then revisit the site and the same permissions page will pop >>> up. So I'm not sure why you're only getting the permissions page once (I >>> tried it on recent builds of Chrome, Firefox, and Internet Explorer). Try >>> this: delete the cookies in your browser, and revisit the authentication >>> page, it should pop up the auth question again. >>> >>> If that fails, can you share some code or a link to the appengine app >>> that you're working on? >>> >>> Thanks. >>> >>> ----------------- >>> -Vinny P >>> Technology & Media Advisor >>> Chicago, IL >>> >>> @GOV on AppDotNet: https://alpha.app.net/gov >>> >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Google App Engine" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to google-appengi...@**googlegroups.com. >>> To post to this group, send email to google-a...@googlegroups.**com. >>> >>> Visit this group at http://groups.google.com/** >>> group/google-appengine?hl=en<http://groups.google.com/group/google-appengine?hl=en> >>> . >>> For more options, visit >>> https://groups.google.com/**groups/opt_out<https://groups.google.com/groups/opt_out> >>> . >>> >>> >>> >> >> -- > You received this message because you are subscribed to the Google Groups > "Google App Engine" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/google-appengine?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/google-appengine?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
