On Sat, Oct 5, 2013 at 4:35 PM, SarpErdag <[email protected]> wrote:
> Our app has been disabled for more than 2 years and today I just realised > it is still creating unpaid bills. The billing is stuck in grace period and > it shows $2,617.84 unpaid balance. We have not been informed about this > anytime so far and it didn't cancel itself automatically. What kind of a > service is this? > > We had removed all forms of payment therefore it couldn't charge any > credit card but this is totally unaccaptable to see it have an unpaid > balance even if it's disabled. Now we can't even stop it from generating > even more unpaid daily expenses because we can't enable billing. I tried > contacting the google cloud support thru email and thru twitter but no > replies for the past 8 hours. > > You may have more success contacting Google by using the Billing Requests form: https://support.google.com/code/contact/cloud_platform_billing Make sure to check the General Billing Query checkbox in the middle of the form. ----------------- -Vinny P Technology & Media Advisor Chicago, IL App Engine Code Samples: http://www.learntogoogleit.com -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out.
