Hi Raul, A more direct link for billing support would be this one: https://support.google.com/cloud/contact/cloud_platform_billing?hl=en&cfsi=bronze_contact&cfnti=6186161&cft=3
Regards, Dan Stokeley Cloud Billing Product Manager On Monday, 15 June 2015 06:31:03 UTC-7, Ryan (Cloud Platform Support) wrote: > > Salutations Raul, > > You should contact our Billing team <https://cloud.google.com/contact/> and > select 'Other' from the drop down menu. > > On Saturday, June 13, 2015 at 2:44:47 PM UTC-4, Raul Obagi wrote: >> >> >> Inexplicably without warning my google compute engine billing account was >> disabled, and I made more intense search and investigation >> >> I followed the steps as described so support page >> https://support.google.com/cloud/answer/3540854?hl=en (Disable or enable >> billing) in which they explain the following: >> Enable billing >> >> >> 1. Sign in to the Google Developers Console. >> 2. From the *Select a project* drop-down list, select a project name. >> 3. In the upper right, select the *Settings* icon. >> 4. From the menu, click *Project billing settings*. >> 5. On the Billing page, click the *Enable billing* button. >> >> and the referred button "Enable button billing" to which they refer in >> step 5 does not appear, I find no way to enable it again. >> >> to rule out problems, I opened another account billing using the same >> credit card and my "instance" is activated but after a few minutes turns to >> disable my account billing again >> >> *Maybe I can be helpful with the following information:* >> >> Yesterday make a payment, there is a probability that is generated >> authentication problem with my main credit card? >> >> I completely solvent with my payments >> >> My situation is very urgent because my business depends on this server >> and now all my services are fallen >> >> thank you very much for help. >> > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/fafceef8-28f9-484c-8224-e73f13ea568b%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
