Hi Nick,

thank for the response.
I know that the memcache response time is not covered by SLA (at least for 
best effort,  dedicated probably have), however yesterday it was very high 
indeed.  Because I'm using ndb and I'm using the default memcache policy my 
server were very slow (at a certain time for sure was terribile). 
Honestly speaking yesterday was the first day we started having such an 
high load, 20/30 request per seconds (like x 10 in respect to the days 
before).The front-end tier was F1, probably that servers weren't able to 
cope with too many concurrent request (module configure to handle up to 10) 
and the response time couldn't be better. What really surprised me is that 
there was 10 server up to handle that load (like at most 2 concurrent 
request at most per server).
I'm still investigating about that, potentially there is something wrong in 
my code. Today I changed the tier to F2 and that (obviously) is much better.

On Friday, July 17, 2015 at 1:24:20 AM UTC+2, Nick (Cloud Platform Support) 
wrote:
>
> Hey Cristian,
>
> This is understandable given that Memcache is shared using datacenter 
> resources across all apps. It's likely that apps in the same location as 
> yours also experienced the same latency for that period. You can read 
> about Memcache in the docs 
> <https://cloud.google.com/appengine/docs/java/memcache/> to find that 
> there is not an SLA for response times. It's likely that the response time 
> was still significantly faster than Datastore, Cloud SQL, your own MySQL 
> instance, etc., so there's that to keep in mind.
>
> Usually, if an issue is large enough to violate some SLA, or if many apps 
> are affected, a status alert will go out at status.cloud.google.com, 
> although in this case, the latency you saw was not enough to trigger a 
> detailed issue report. 
>
> If you have any further questions about memcache, feel free to ask, and 
> also to consult the docs to learn more.
>
> Regards,
>
> Nick
>
> On Thursday, July 16, 2015 at 3:40:31 AM UTC-4, Cristian Marastoni wrote:
>>
>> My app is experiencing latency problem (up to 5 times). I noticed many 
>> problem also accessing and writing memcache stuff.
>> Are there any issue reported?
>>
>

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