Great point, troberti. Very true!

On Tuesday, July 21, 2015 at 12:23:46 PM UTC+3, troberti wrote:
>
> Instead of using AppStats, you should just use  Cloud Trace 
> <https://console.developers.google.com/project/_/clouddev/trace> instead. 
> Afaik, it does everything AppStats does, but without the overhead.
>
> On Monday, July 20, 2015 at 10:16:35 PM UTC+2, Nick (Cloud Platform 
> Support) wrote:
>>
>> Hey Christian,
>>
>> If you don't have it installed on your app it might be too late to 
>> diagnose the past issue, but using appstats (java 
>> <https://cloud.google.com/appengine/docs/java/tools/appstats> | python 
>> <https://cloud.google.com/appengine/docs/python/tools/appstats>) you 
>> could determine exactly where the latency occurred, whether it was the 
>> memcache calls or the issue of instances (and instance class) themselves. 
>> Given that the instance class increase seems to have solved the issue, it 
>> could have even been a mix.
>>
>> Best wishes,
>>
>> Nick
>>
>> On Friday, July 17, 2015 at 4:11:22 AM UTC-4, Cristian Marastoni wrote:
>>>
>>> Hi Nick,
>>>
>>> thank for the response.
>>> I know that the memcache response time is not covered by SLA (at least 
>>> for best effort,  dedicated probably have), however yesterday it was very 
>>> high indeed.  Because I'm using ndb and I'm using the default memcache 
>>> policy my server were very slow (at a certain time for sure was terribile). 
>>> Honestly speaking yesterday was the first day we started having such an 
>>> high load, 20/30 request per seconds (like x 10 in respect to the days 
>>> before).The front-end tier was F1, probably that servers weren't able to 
>>> cope with too many concurrent request (module configure to handle up to 10) 
>>> and the response time couldn't be better. What really surprised me is that 
>>> there was 10 server up to handle that load (like at most 2 concurrent 
>>> request at most per server).
>>> I'm still investigating about that, potentially there is something wrong 
>>> in my code. Today I changed the tier to F2 and that (obviously) is much 
>>> better.
>>>
>>> On Friday, July 17, 2015 at 1:24:20 AM UTC+2, Nick (Cloud Platform 
>>> Support) wrote:
>>>>
>>>> Hey Cristian,
>>>>
>>>> This is understandable given that Memcache is shared using datacenter 
>>>> resources across all apps. It's likely that apps in the same location as 
>>>> yours also experienced the same latency for that period. You can read 
>>>> about Memcache in the docs 
>>>> <https://cloud.google.com/appengine/docs/java/memcache/> to find that 
>>>> there is not an SLA for response times. It's likely that the response time 
>>>> was still significantly faster than Datastore, Cloud SQL, your own MySQL 
>>>> instance, etc., so there's that to keep in mind.
>>>>
>>>> Usually, if an issue is large enough to violate some SLA, or if many 
>>>> apps are affected, a status alert will go out at 
>>>> status.cloud.google.com, although in this case, the latency you saw 
>>>> was not enough to trigger a detailed issue report. 
>>>>
>>>> If you have any further questions about memcache, feel free to ask, and 
>>>> also to consult the docs to learn more.
>>>>
>>>> Regards,
>>>>
>>>> Nick
>>>>
>>>> On Thursday, July 16, 2015 at 3:40:31 AM UTC-4, Cristian Marastoni 
>>>> wrote:
>>>>>
>>>>> My app is experiencing latency problem (up to 5 times). I noticed many 
>>>>> problem also accessing and writing memcache stuff.
>>>>> Are there any issue reported?
>>>>>
>>>>

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