Hey xBy,
This issue is a bit difficult to comment on in the abstract. There could be
many reasons why a network link would experience failure. The best advice I
can give is to use traceroute <https://en.wikipedia.org/wiki/Traceroute> or
mtr <https://en.wikipedia.org/wiki/MTR_(software)> from their machines to
the machine they wanted to connect to and this might help diagnose the
network issue.
Cheers,
Nick
On Monday, October 24, 2016 at 9:32:40 AM UTC-4, xBy Tez wrote:
>
> Hi everyone,
>
> Lately I've noticed that some of our clients email us saying they are
> unable to connect to our Google App Engine domain. (It's CNAMEd to
> ghs.googlehosted.com)
>
> This seems to happen for Russian people. Some will get a 403 Forbidden.
>
> "Your client does not have permission to get URL (...) from this
> server. " is the error message they will get.
>
> Another Russian customer got "ERR::CONNECTION_RESET" errors when trying to
> access our GAE domain.
>
> What should we do in order to resolve this and make this page available
> for everyone?
>
>
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