Sorry I should clarify: We have a slightly different symptom. Our affected customer gets timeouts connecting to https://(projectid).appspot.com/(static path), but it works fine if they use HTTP.
On Friday, October 28, 2016 at 5:09:21 PM UTC-4, Evan Jones wrote: > > Funny, I've been dealing with the same issue this week. We have a customer > who is on their corporate network, and they cannot access our static > resources if they use https://(projectid).appspot.com. If they use HTTP, > or our domain alias (https://www.bluecore.com/) it works. I haven't been > able to track down the cause, but there are minor certificate, DNS and IP > differences between *.appspot.com and ghs.googlehosted.com. > > This is a long winded way of saying: I've run into similar issues, I don't > know how to fix them, but try plain HTTP or a domain alias as potential > workarounds. Good luck, and if you figure out anything, please let me know. > > > > On Friday, October 28, 2016 at 3:08:41 PM UTC-4, Nick (Cloud Platform > Support) wrote: >> >> Hey xBy, >> >> This issue is a bit difficult to comment on in the abstract. There could >> be many reasons why a network link would experience failure. The best >> advice I can give is to use traceroute >> <https://en.wikipedia.org/wiki/Traceroute> or mtr >> <https://en.wikipedia.org/wiki/MTR_(software)> from their machines to >> the machine they wanted to connect to and this might help diagnose the >> network issue. >> >> Cheers, >> >> Nick >> >> >> On Monday, October 24, 2016 at 9:32:40 AM UTC-4, xBy Tez wrote: >>> >>> Hi everyone, >>> >>> Lately I've noticed that some of our clients email us saying they are >>> unable to connect to our Google App Engine domain. (It's CNAMEd to >>> ghs.googlehosted.com) >>> >>> This seems to happen for Russian people. Some will get a 403 Forbidden. >>> >>> "Your client does not have permission to get URL (...) from this >>> server. " is the error message they will get. >>> >>> Another Russian customer got "ERR::CONNECTION_RESET" errors when trying >>> to access our GAE domain. >>> >>> What should we do in order to resolve this and make this page available >>> for everyone? >>> >>> -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/cb986716-6c5d-410e-bd31-8faa82553df8%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
