We did contacted billing support and go thorough 20 mails, spent 6 days without any progress, they don't recognize the problem at all and keep charging us
We might seek legal action instead. On Wednesday, March 15, 2017 at 4:17:41 PM UTC+8, Marco Galassi wrote: > > Contact the billing support here: > https://support.google.com/cloud/contact/cloud_platform_billing > > On Wednesday, March 15, 2017 at 3:20:17 AM UTC+1, Lawrence Mok wrote: >> >> Since the beginning of this month, the charges for Instance Hours are >> calculated wrongly. The 28 hours free quota were not included in the final >> billing calculation. See attached screen shots for details: >> >> >> >> -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/google-appengine. To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/df9ca294-4df5-438e-82d1-0316e10e6d40%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
