Thanks Kyle for letting us know you are getting the same issue.

I am having great frustration with the billing support team, up to now they 
still don't recognize the problem (I had over 30 emails to and from them 
over 6 days, escalated twice).

If they really bill us the wrong charge at the end of this month, may be we 
can do a class action.

Of course, solving that peacefully is our first objective.


On Wednesday, March 15, 2017 at 10:21:32 PM UTC+8, Kyle Finley wrote:
>
> Lawrence & Marco,
>
> For what's it's worth I'm seeing the same issue. 
>
> Marco, If you would like billing account number, please feel free to 
> contact me.
>
> Lawrence, thank you for posting this. Would you mind updating this thread 
> once the issue has been resolved? I'll need to follow the same procedure.
>
> Thanks,
> Kyle
>

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