I want to know the answer to this too. A major outage like this calls for 
notification that a detailed post-mortem will follow and not just your 
default 'prevent or minimize future recurrence' message:

*The issue with Google App Engine has been resolved for all affected users 
as of Tuesday, 2018-07-17 13:05 US/Pacific. We will conduct an internal 
investigation of this issue and make appropriate improvements to our 
systems to help prevent or minimize future recurrence.*

Not only were our App Engine apps down, but so were our GCP auto-scaling 
groups. They didn't receive any further traffic from the load balancers 
until we forced a manual instance rolling restart/replacement of the group. 
It seems they somehow got detached from the load balancers and Google 
systems didn't detect / auto-resolve this.

Marcel

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