Hi all,

I was able to resolve my issue and I will post it here:

When my credit/free trial expired, that also canceled the account linking 
with Sendgrid. Sendgrid support saw that the emails were being processed on 
their end (hence I didn't get an error in the logs), however GAE requires a 
google specific Sendgrid API to be enabled to successfully deliver the 
email.

Re-following the document Julie posted, I was able to *re-sign up for 
Sendgrid, generate new API keys. *I did not re-generate the keys the first 
time when Julie posted the document, however it is *required.*

Thank you all for the help!

On Monday, July 15, 2019 at 9:56:51 AM UTC-4, Anthony Viola wrote:
>
> Hi Ash,
>
> I tried this with a free and paid Sendgrid account (they are two different 
> accounts). Per your suggestion, I checked the Suppressions anyway and my 
> messages were not listed in invalid, blocks or bounces on either account.
>
> On Monday, July 15, 2019 at 9:10:04 AM UTC-4, Ashley Finney wrote:
>>
>> Hi Anthony,
>> Are you on the free tier of SendGrid?  All my emails to @hotmail bounce 
>> because the IP SendGrid use has been blacklisted.  I contacted them and 
>> they said there is nothing they can do and suggested I move to a paid 
>> tier.  You can check your bounces on the admin panel under Suppressions -> 
>> Bounces.
>> Ash.
>>
>> On Saturday, 13 July 2019 20:04:58 UTC+1, Anthony Viola wrote:
>>>
>>> Hi Julie,
>>>
>>> Thank you for replying.
>>>
>>> I did follow that document when initially setting up sendgrid in my 
>>> project. To be sure, I did double check to make sure everything conformed.
>>>
>>> July 3rd was the last time I received emails from App Engine. I tested 
>>> using myself as a receiver (I always received them during my testing) and 
>>> all of this functionality works perfectly when I do it locally.
>>>
>>> The only thing I did notice just now, is my trial ended and after that 
>>> the emails stopped working on App Engine. I did go back and ensure that 
>>> billing was enabled for my project. For what it is worth, I am on the free 
>>> tier and I am not hitting my quotas.
>>>
>>> On Friday, July 12, 2019 at 3:58:08 PM UTC-4, Julie (cloud platform 
>>> support) wrote:
>>>>
>>>> Thanks for reporting this. To clarify, are you sending the emails as 
>>>> detailed by this document 
>>>> <https://cloud.google.com/appengine/docs/standard/go/mail/sendgrid>.  
>>>> To clarify, is the receiver of the emails the same as before the issue 
>>>> began? Can you specify a date where the issue began? I checked our known 
>>>> issues but was unable to view any that could have caused this issue. 
>>>>
>>>

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