Hi Will,

This issue seems to be specific to your domain, we may need more
specific information to troubleshoot the problem.

Please, submit a support request, instructions on contacting support
are in the control panel.

Thanks,
Julian.

On May 28, 5:17 am, wcnanker <[EMAIL PROTECTED]> wrote:
> Please fix the issue.
>
> I have customers that think that they need to change their email
> address to @gmail.com and they are complaining.
>
> I am able to get the email working again by switching them to standard
> view, but the customer is already upset by the time that they call.
>
> Thanks,
> Will
>
> On May 27, 10:28 am, wcnanker <[EMAIL PROTECTED]> wrote:
>
> > I figured out the issue.
>
> > Every email address that has basic HTML set as default has this
> > problem.  If I set the account as an admin and log in 
> > throughwww.google.com/a/up.netandchange the default view to standard then
> > the account works as normal.
>
> > On May 27, 8:54 am, wcnanker <[EMAIL PROTECTED]> wrote:
>
> > > The SSO for the account had been working and stopped around
> > > 5-18-2008.
>
> > > I have two other accounts now experiencing the same thing.
>
> > > Will
>
> > > On May 22, 1:31 pm, "Julian (Google)" <[EMAIL PROTECTED]> wrote:
>
> > > > Hi,
>
> > > > This could be a problem related to the RelayState, you may need to
> > > > check if there is any problem related to this user's Web browser or
> > > > your server implementation that could be changing this parameter.
>
> > > > Are you using one of our SSO samples a base for your implementation?
> > > > What technology are you using?
>
> > > > Julian.
>
> > > > On May 21, 7:44 am, wcnanker <[EMAIL PROTECTED]> wrote:
>
> > > > > I have a user on my domain that when they signin using single sign on
> > > > > they do not get to their email but get to the GMAIL login page
> > > > > instead.  This only happens to one email account so I know that my
> > > > > single sign on is working.  Please help.
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