What kind of Google Apps subscriber are you?   In my Support screen, there
are 5 major sections:  "Online Support", "User Resources", "Email Support",
"Phone Support", and "Deployment & Account Management".   Looks like I have
two sections that you don't (which is where the PIN is).

On Wed, Jan 18, 2012 at 11:23, Stephanie Hays
<[email protected]>wrote:

> I am trying to find my pin so I can call support, but cant seem to find it
> where they direct me.   This is all I see, can someone tell me where my pin
> is within this mess?
>
>   Online Support
>   Estimated service time: Instant answers for most issues
>
>    - Problem solving:  Support 
> Tools<https://www.google.com/apps/support/tools/links>and
>    
> Troubleshooting<http://www.google.com/support/a/bin/answer.py?answer=1012279>
>    - Service status:  Apps Status 
> Dashboard<http://www.google.com/appsstatus>and Known
>    Issues<http://www.google.com/support/a/bin/static.py?page=known_issues.cs>
>    - Documentation:  Admin Help Center <http://www.google.com/support/a>
>    - Forums:  
> Administrators<https://groups.google.com/a/googleproductforums.com/forum/#!forum/apps>and
>    Developers <http://code.google.com/googleapps/support/>
>    - Feature & product launches:  What's new at Google 
> Apps<http://whatsnew.googleapps.com/>
>
>  User Resources
>
>    - Business Users:  Google Apps Learning 
> Center<http://learn.googleapps.com/>
>    - User Help Centers:   Gmail <http://mail.google.com/support/>
>    Calendar <http://www.google.com/support/calendar/>   
> Docs<http://docs.google.com/support/>
>    Sites <http://www.google.com/support/sites/>   
> Video<http://www.google.com/support/a/bin/topic.py?topic=15588>
>    Mobile <http://www.google.com/support/mobile/>   
> more...<http://www.google.com/support/>
>
>  Deployment & Account Management
>
>    - Deployment resources:  Google Apps Deployment 
> site<http://www.google.com/support/a/bin/topic.py?topic=9192>
>    - More deployment options:  Contact the Google Apps 
> Team<http://www.google.com/apps/intl/en/business/contact_sales.html>
>    - Account management:  Contact your Google Apps account manager or
>    search for partner services in the Google Apps 
> Marketplace<http://www.google.com/enterprise/marketplace/>
>
>
>
>
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-- 
 *Andre Kostur*
Senior Product Design Engineer
*P:* 604-678-2864
*E:* [email protected]
*Toll-Free:* 1-800-877-1856


*F:* 604-678-2864
*VoIP:* sip:[email protected]

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