Hi Steph

Is there a variable called Support PIN: with a value,  in your email
support section of that page?

There is with me, but I can see the other sections that the other
poster can see.

Matt





On 18 January 2012 19:53, Andre Kostur <[email protected]> wrote:
>
> What kind of Google Apps subscriber are you?   In my Support screen, there 
> are 5 major sections:  "Online Support", "User Resources", "Email Support", 
> "Phone Support", and "Deployment & Account Management".   Looks like I have 
> two sections that you don't (which is where the PIN is).
>
>
> On Wed, Jan 18, 2012 at 11:23, Stephanie Hays <[email protected]> 
> wrote:
>>
>> I am trying to find my pin so I can call support, but cant seem to find it 
>> where they direct me.   This is all I see, can someone tell me where my pin 
>> is within this mess?
>>
>> Online Support
>> Estimated service time: Instant answers for most issues
>>
>> Problem solving:  Support Tools and Troubleshooting
>> Service status:  Apps Status Dashboard and Known Issues
>> Documentation:  Admin Help Center
>> Forums:  Administrators and Developers
>> Feature & product launches:  What's new at Google Apps
>>
>> User Resources
>>
>> Business Users:  Google Apps Learning Center
>> User Help Centers:   Gmail   Calendar   Docs   Sites   Video   Mobile   
>> more...
>>
>> Deployment & Account Management
>>
>> Deployment resources:  Google Apps Deployment site
>> More deployment options:  Contact the Google Apps Team
>> Account management:  Contact your Google Apps account manager or search for 
>> partner services in the Google Apps Marketplace
>>
>>
>>
>>
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>
>
>
> --
> Andre Kostur
> Senior Product Design Engineer
> P: 604-678-2864
> E: [email protected]
> Toll-Free: 1-800-877-1856
>
>
> F: 604-678-2864
> VoIP: sip:[email protected]
>
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