I was thinking Google might say the PHP (or Python) libraries are not 
supported.  The only provisioning library that I could tell is supported is 
the .NET library ( 
https://developers.google.com/google-apps/provisioning/#using_the_provisioning_api
 ) 
( https://code.google.com/p/google-gdata/downloads/list ).

I've reproduced the problem using the supported .NET library so I'm hopeful 
Google will fix the problem.

Brian


On Tuesday, October 9, 2012 3:10:26 PM UTC-5, Brian Hurley wrote:
>
> I'm experiencing the same problem with the PHP Provisioning API.  I've 
> opened a support issue with Google.  I'll let you know if I hear anything.
>
> Brian
>
>
> On Friday, October 5, 2012 8:56:12 AM UTC-5, Jane Zuzek wrote:
>>
>> Hi, 
>>
>> It seems that something has changed in recent weeks (some time since 
>> September 15) such that the python Provisioning API RetrieveUser 
>> function no longer returns Name information in the UserEntry record of 
>> Suspended users.  If I view a suspended user via the web interface, I 
>> can still see the user's family_name and given_name displayed, yet the 
>> RetrieveUser function returns 'None' for both of those values. 
>>
>> I don't understand why this would be changed, since I think it's quite 
>> valuable to be able to retrieve name attributes of suspended users. 
>>
>> If I "restore" a suspended user, the RetrieveUser function again will 
>> happily return family_name and given_name values. 
>>
>> Is there a way, through the API, to retrieve family_name and given_name 
>> values for any user, regardless of whether they're Active or Suspended? 
>>
>> Thanks. 
>>
>> Jane Zuzek 
>>
>

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