If you're on this thread, you should probably star:

http://code.google.com/a/google.com/p/apps-api-issues/issues/detail?id=3262

Jay

On Monday, October 15, 2012 8:56:33 AM UTC-4, Jane Zuzek wrote:
>
>  I've filed this as issue 3262.  Thanks, Jay.
>
> Jane
>
> On 10/14/2012 8:18 PM, Jay Lee wrote:
>  
> The multidomain calls are still marked as experimental so the single 
> domain calls should still work. Google's currently policy is to not 
> deprecate an API until 1 year after it's replacement is announced and no 
> replacement has been announced. 
>
>  Can someone file a issue at:
>
> http://code.google.com/a/google.com/p/apps-api-issues/issues/list?q=label:API-Apps
>  
>  Once the issue is filed, post here and we can star it. Also, if you have 
> a Google Apps for Business or Edu account, I suggest you file a support 
> ticket describing the issue and referring to this thread so Google can see 
> the issue is affecting multiple domains and prioritize it properly.
>
>  Jay
>
> On Friday, October 12, 2012 9:54:35 AM UTC-4, Jane Zuzek wrote: 
>>
>>  I did some brief testing with the multidomain version, and was able to 
>> retrieve name information of a suspended account.  But something has 
>> apparently changed regarding the original Provisioning API.
>>
>> Is the original Provisioning API going away?
>>
>> Obviously, conversion to the multidomain version would entail a re-write 
>> and testing of our existing software.
>>
>> Jane
>>
>> On 10/11/2012 10:02 PM, Jay Lee wrote:
>>  
>> Are you using the original Provisioning API Call: 
>>
>>  
>> https://developers.google.com/google-apps/provisioning/#retrieving_user_accounts
>>
>>  or the multidomain call:
>>
>>  
>> https://developers.google.com/google-apps/provisioning/#retrieving_users_experimental
>>
>>  GAM <http://code.google.com/p/google-apps-manager> always uses the 
>> multidomain call, I'm wondering if that may be the difference here...
>>
>>  Can you try querying the same domain with GAM and see if it properly 
>> returns true or false for users?
>>
>>  Jay
>>
>> On Tuesday, October 9, 2012 5:31:13 PM UTC-4, Brian Hurley wrote: 
>>>
>>> I was thinking Google might say the PHP (or Python) libraries are not 
>>> supported.  The only provisioning library that I could tell is supported is 
>>> the .NET library ( 
>>> https://developers.google.com/google-apps/provisioning/#using_the_provisioning_api
>>>  ) 
>>> ( https://code.google.com/p/google-gdata/downloads/list ). 
>>>
>>> I've reproduced the problem using the supported .NET library so I'm 
>>> hopeful Google will fix the problem. 
>>>
>>>  Brian
>>>
>>>
>>> On Tuesday, October 9, 2012 3:10:26 PM UTC-5, Brian Hurley wrote: 
>>>>
>>>> I'm experiencing the same problem with the PHP Provisioning API.  I've 
>>>> opened a support issue with Google.  I'll let you know if I hear anything. 
>>>>
>>>>  Brian
>>>>
>>>>
>>>> On Friday, October 5, 2012 8:56:12 AM UTC-5, Jane Zuzek wrote: 
>>>>>
>>>>> Hi, 
>>>>>
>>>>> It seems that something has changed in recent weeks (some time since 
>>>>> September 15) such that the python Provisioning API RetrieveUser 
>>>>> function no longer returns Name information in the UserEntry record of 
>>>>> Suspended users.  If I view a suspended user via the web interface, I 
>>>>> can still see the user's family_name and given_name displayed, yet the 
>>>>> RetrieveUser function returns 'None' for both of those values. 
>>>>>
>>>>> I don't understand why this would be changed, since I think it's quite 
>>>>> valuable to be able to retrieve name attributes of suspended users. 
>>>>>
>>>>> If I "restore" a suspended user, the RetrieveUser function again will 
>>>>> happily return family_name and given_name values. 
>>>>>
>>>>> Is there a way, through the API, to retrieve family_name and 
>>>>> given_name 
>>>>> values for any user, regardless of whether they're Active or 
>>>>> Suspended? 
>>>>>
>>>>> Thanks. 
>>>>>
>>>>> Jane Zuzek 
>>>>>
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