I believe I can reproduce the same problem by visiting
http://www.google.com/ig?force_sandbox=1 . I see a 400 error in the response
to a people.get post. I haven't verified on many gadgets but I'll report the
problem and see what we come up with.

Rob Russell
Google Developer Relations


On Wed, Jun 2, 2010 at 2:08 PM, Ben Curtis <[email protected]> wrote:

>
> Rob,
>
> My gadget is here:
> http://ig.hosted.chesscomapps.com/api/gadget_def.php
>
> You can see some complaints here:
>
> http://www.google.com/ig/directory?url=ig.hosted.chesscomapps.com/api/gadget_def.php
>
> ...but we've received many more to our support address. Only some people
> are seeing the problem. One of my support techs cannot see our gadget, but I
> can (like you, probably).
>
> The problem is not that the users have not authorized open social access --
> our tech has deauthorized and re-authorized a number of times. The problem
> is not specific to our gadgets -- EVERY open social gadget we add has the
> same problem (e.g., ours, Scrabble, others). The problem is not
> account-specific -- when I log into our tech's account, I do not see the
> problems she's reporting, even at the same time that she does see the
> problems. Our tech is in the UK, but she sees the problem on google.co.ukand 
> on
> google.com (whereas I do *not* see the problem on either server when
> logged in as her). If it's location-based, it might be European-centric,
> given all of the various European languages and email addresses we're seeing
> in the comments and support requests.
>
> The attached screenshot (does that come through in this forum?) shows:
> - all open social gadgets are fully permitted by the user to access friends
> and updates
> - our development gadget shows the error message field but no message from
> the Google server
> - both our Chess gadget and Scrabble show errors saying the user is not
> signed in (of course she is or she would not see the changes I make on her
> account when I sign in as her)
>
> Does that narrow it down?
>
>
>
>
> On Jun 2, 2010, at 12:52 PM, Rob Russell wrote:
>
>  Specifically for the Shared Goals gadget, this message is normal if you
>> haven't elected to allow the gadget to see your friends group. Click the
>> social icon at the top of the Shared Goals gadget and check the settings.
>> Ensure that both boxes are checked and click the Save button. This worked
>> for the account I tested on.
>>
>> In the case of the other gadgets, make sure the users that have set the
>> options I described. If they were previously set and now aren't, can you
>> give a url for one of the gadgets?
>>
>> Rob Russell
>> Google Developer Relations
>>
>>
>> On Wed, Jun 2, 2010 at 10:04 AM, Kropotkin <[email protected]>
>> wrote:
>> Hi Ben
>>
>> Still broken at 17.10 GMT for me. It isn't just that gadget - i.e the
>> problem is more widespread. Maybe to do with the server of the code
>> injected into the gadgets?
>>
>> Justin
>>
>>
>>
>> On Jun 2, 4:02 pm, Ben Curtis <[email protected]> wrote:
>> > I take this back. It looks like it is currently affecting some people
>> > (some of my players, my tech support crew) but not others (me).
>> >
>> > Rob - could you alert the proper engineers about this?
>> >
>> > On Jun 2, 2010, at 7:34 AM, Ben Curtis wrote:
>> >
>> >
>> >
>> >
>> >
>> > > We received a number of reports of the same problem starting at
>> > > about the time of your email, and ending an hour later. Things seem
>> > > fine now in our gadget. Looks like a temporary glitch.
>> >
>> > > On Jun 2, 2010, at 4:58 AM, Kropotkin wrote:
>> >
>> > >> Hi
>> >
>> > >> Trying to experiment with a social gadget in this case this one:
>> > >>http://www.google.com/ig/modules/goals/goals.xml
>> >
>> > >> It says ' This gadget cannot access the information it needs to share
>> > >> or collaborate with friends. Please sign in to enable access.' though
>> > >> I am signed in (to the container).
>> >
>> > >> It was working yesterday.
>> >
>> > >> I've tried several other social gadgets and created a completely new
>> > >> account and tried another browser.
>> >
>> > >> The POSTs (rpc calls) are failing with the error - Missing or
>> > >> malformed url parameter HTTP 400. Since this applies to several
>> > >> different social gadgets it would appear that either the container
>> > >> code or the server is broken today.
>> >
>> > >> Crumbs.
>> >
>> > >> --
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>> [email protected]
>> > >> .
>> > >> To unsubscribe from this group, send email to
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>> > >> .
>> > >> For more options, visit this group athttp://
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>> > >> .
>> >
>> > > --
>> >
>> > >   Ben Curtis : webwright
>> > >   bivia : a personal web studio
>> > >  http://www.bivia.com/
>> >
>> > > --
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>> > > .
>> >
>> > --
>> >
>> >     Ben Curtis : webwright
>> >     bivia : a personal web studio
>> >    http://www.bivia.com/
>>
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>>
>
>
> --
>
>   Ben Curtis : webwright
>   bivia : a personal web studio
>   http://www.bivia.com/
>
>
>
>
>
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> To post to this group, send email to [email protected].
> To unsubscribe from this group, send email to
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> .
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>
>

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