We were experiencing issues with auto-thumbnail creation during the first
week of March. The issue had been resolved.
Are your users still experiencing this recently? The expected behavior back
then was that the video thumbnail was shown as a a white triangle over
black/blue background, indicating that the video is playable, but the final
thumbnail is still missing.
The <gphoto:videostatus> property of such a PhotoEntry should reflect that
with the value 'ready'. With a proper thumbnail that would be set to
'final'.
Note that depending on current load of our video infrastructure it can
occasionally take several hours before a video reaches the 'final' state.



On Fri, Mar 19, 2010 at 9:59 AM, Brett <[email protected]> wrote:

> I am running into an issue where user's upload their video through the
> API, and the thumbnail never generates.  The default thumbnail (blue
> box, with black center box) will show up, but nothing else.  Any ideas
> what could be happening?
>
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