Ok, it appears that this issue is fixed and working correctly.  We had
a work around in there that we forgot to take out.  thanks for the
followup!

On Mar 19, 10:23 am, Detlev Schwabe <[email protected]> wrote:
> We were experiencing issues with auto-thumbnail creation during the first
> week of March. The issue had been resolved.
> Are your users still experiencing this recently? The expected behavior back
> then was that the video thumbnail was shown as a a white triangle over
> black/blue background, indicating that the video is playable, but the final
> thumbnail is still missing.
> The <gphoto:videostatus> property of such a PhotoEntry should reflect that
> with the value 'ready'. With a proper thumbnail that would be set to
> 'final'.
> Note that depending on current load of our video infrastructure it can
> occasionally take several hours before a video reaches the 'final' state.
>
> On Fri, Mar 19, 2010 at 9:59 AM, Brett <[email protected]> wrote:
> > I am running into an issue where user's upload their video through the
> > API, and the thumbnail never generates.  The default thumbnail (blue
> > box, with black center box) will show up, but nothing else.  Any ideas
> > what could be happening?
>
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