Yes, Google Charts based on Google Spreadsheet doc that's publicly 
viewable/shared. It really is random; only in Chrome or IE do we get the 
timeout error when a user isn't logged into a Google account. And it's not 
on every machine in the office. Still troubleshooting.

On Thursday, December 5, 2013 7:10:52 PM UTC-8, asgallant wrote:
>
> No, you don't require a Google account to view the charts.  Are you 
> pulling any data from a Google service, like Google Docs Spreadsheets or 
> Fusion Tables?
>
> On Thursday, December 5, 2013 2:47:43 PM UTC-5, Eric Schrepel wrote:
>>
>> We have the same issue though not quite resolved yet. What we discovered 
>> with Chrome's Ctrl-Shift-J and watching Network resources is that the 
>> Request Timed Out error *only* happens when a user isn't logged into 
>> Google in some way. The Network log shows "ServiceLogin" calls at the 
>> bottom which never complete. We open another Chrome tab, have the user log 
>> into some Google account, then re-load the page and the Request Timed Out 
>> error goes away. Even logging back out of Google and reloading the page 
>> then works correctly, so it's something about having logged in once during 
>> the session or something.
>>
>> Any thoughts from anyone about that? You don't have to have a Google 
>> account to simply *view* Google charts, correct? If so, that throws a 
>> bit of a wrench in our use of the charts.
>>
>> On Monday, August 19, 2013 8:47:13 AM UTC-7, 
>> [email protected]:
>>>
>>> I published several dozen google api charts ranging from area to bar 
>>> charts on my website and they have been working fine up until now. It seems 
>>> that on some computers (not all), I get a request timed out message where 
>>> my charts should be even after I republish every sheet. Is there something 
>>> that these computers lack that might be limiting compatibility with the the 
>>> google api charts? maybe a problem with javascript/ some plugin I am not 
>>> aware of? it works fine on some computers and does not show up on others.
>>> Thank you for your help
>>>
>>> (view the front page under www.globalfundexchange.com/newgfe below 
>>> "energy fund performance" to see an example)
>>>
>>

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