The data query is returning the Google login page instead of the query results, which makes the browsers throw an error due to a mime-type mismatch (and, I suspect, the browsers block the bad data from reaching the Query object, causing the timeout). I tried to access the spreadsheet directly (via https:// <goog_1119790406> docs.google.com/spreadsheet/ccc?key=0ArgBv2Jut0VxdEZXaFNxaVM3RUpSa3hiMFRUcmVJc2c&gid=0), and I can't view it without logging in from Chrome or IE. Google Docs is letting me view it without logging in if I use Firefox or Opera. This is definitely a problem on the Google Docs end of things and not on the Visualization API end.
On Thursday, December 26, 2013 5:00:15 AM UTC-5, Rufeng wrote: > > Thanks Eric for detailing this issue. I am seeing the same problem on my > site i.e. charts timed out if the user isn't logged into Google in some > way. > > Charts can be loaded if > > - User is signed in to Google > - User is signed out currently, but was signed in previously using > this browser > > > The charts: http://gcdc2013-diyproperty.appspot.com/hdb.html > > > On Friday, December 6, 2013 3:47:43 AM UTC+8, Eric Schrepel wrote: >> >> We have the same issue though not quite resolved yet. What we discovered >> with Chrome's Ctrl-Shift-J and watching Network resources is that the >> Request Timed Out error *only* happens when a user isn't logged into >> Google in some way. The Network log shows "ServiceLogin" calls at the >> bottom which never complete. We open another Chrome tab, have the user log >> into some Google account, then re-load the page and the Request Timed Out >> error goes away. Even logging back out of Google and reloading the page >> then works correctly, so it's something about having logged in once during >> the session or something. >> >> Any thoughts from anyone about that? You don't have to have a Google >> account to simply *view* Google charts, correct? If so, that throws a >> bit of a wrench in our use of the charts. >> >> On Monday, August 19, 2013 8:47:13 AM UTC-7, >> [email protected]: >>> >>> I published several dozen google api charts ranging from area to bar >>> charts on my website and they have been working fine up until now. It seems >>> that on some computers (not all), I get a request timed out message where >>> my charts should be even after I republish every sheet. Is there something >>> that these computers lack that might be limiting compatibility with the the >>> google api charts? maybe a problem with javascript/ some plugin I am not >>> aware of? it works fine on some computers and does not show up on others. >>> Thank you for your help >>> >>> (view the front page under www.globalfundexchange.com/newgfe below >>> "energy fund performance" to see an example) >>> >> -- You received this message because you are subscribed to the Google Groups "Google Visualization API" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/google-visualization-api. For more options, visit https://groups.google.com/groups/opt_out.
