I second this motion ... I've been unable to use this service after
paying for a subscription and purchasing the recommended client a
month ago and I have not received a definite date by which the issues
will be fixed.

On Feb 27, 2:29 pm, "Sarah Hetherington" <[EMAIL PROTECTED]>
wrote:
> I am not having trouble myself, but if paying clients have several days in a
> month where they cannot use the service, I really do NOT think they should
> be paying. I understand it may be impossible (or too difficult) to process
> refunds, but you should at least extend those people's memberships by the
> time they are not using, if that makes sense. If they haven't been able to
> reliably use the service for a significant portion of a month (5 days?),
> their membership should be extended by a month. You know who these people
> are if they have posted their trouble in the group. Just my opinion.
>
> I'm sitting tight waiting for calendar categories for palm....
>
> --
> Sarah


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