thank you very much
I will wait until I can back up my calendar before making these
modifications
it appears that the yearly repeat issue has been resolved
thanks again
I will let you know regarding the other issues

Bob Shapiro


On 3/14/07, Stuart - GooSync Support <[EMAIL PROTECTED]> wrote:
>
>
> Hi,
>
> The "3rd Thursday of every month" repeat isn't showing in Google
> because of a slight issue with the repeat structure that is passed to
> Google. Development have been informed and will work on a fix (you
> should find that the first instance of this event is showing in
> Google, saving this event again will cause Google to display it
> correctly).
>
> With regards to the weekly Friday repeat: there is an error recorded
> in the server log from Google when attempting to add that particular
> event. There is no reason we can see as to why Google won't add that
> event (the same event time and repeat structure worked fine in our
> testing).
>
> It's possible it may just be a temporary glitch. GooSync has marked
> this event as pending server addition so the next time you sync
> GooSync will attempt to add it to Google again. Please try syncing and
> if you find that it doesn't get added please get back to us and we'll
> investigate further.
>
> On Mar 14, 2:20 pm, "Stuart - GooSync Support"
> <[EMAIL PROTECTED]> wrote:
> > Hi,
> >
> > We'll check through the log files to see why those repeats aren't
> > being synchronised.
> >
> > With regards to the event that is showing 1 hour late in Google: this
> > could be related to the recent US daylight saving changes. Google
> > don't appear to have applied this new daylight saving information to
> > their calendars, which can cause events to show up at the wrong time.
> > The Google bug report can be found
> athttp://code.google.com/p/google-gdata/issues/detail?id=54.
> >
> > Please note that we made an update to GooSync earlier to resolve the
> > problem with all day repeats showing on the wrong day. Please check
> > this with your data to ensure they are synchronising correctly (you
> > may need to edit them on the device to force the client to resend the
> > entry.
> >
> > On Mar 14, 12:29 pm, "Bob Shapiro" <[EMAIL PROTECTED]> wrote:
> >
> > > i just looked at the remainder of this week
> >
> > > errors are:
> > > on 3/15, a 10am meeting - 1 hour in length, 3rd thursday of every
> month is
> > > the repeat, effective 2/15/07 no end date - meeting does not appear in
> > > google calendar
> >
> > > 3/15 error - 1pm meeting, 1 hour in length, repeat is every 2 weeks on
> > > thursday effective
> > > 3/15/07.  the appt shows up 1 hour late in google calendar
> >
> > > 3/16 error 11am meeting, 1 hour in length, repeat every friday
> effective
> > > 3/16/07.  meeting does not appear in google calendar
> >
> > > can you fix these quickley?
> >
> > > On 3/14/07, Stuart - GooSync Support <[EMAIL PROTECTED]>
> wrote:
> >
> > > > Hi,
> >
> > > > Please provide an example of a repeat that is failing to synchronise
> > > > to Google. The start and end date/time of the event as well as the
> > > > repeat structure will help us to analyse why it's not transferring.
> >
> > > > On Mar 13, 4:44 pm, "Bob Shapiro" <[EMAIL PROTECTED]> wrote:
> > > > > thank you Stuart
> > > > > In addition to the repeating yearly appointments, please check my
> last
> > > > sync
> > > > > records.  The other issue that I have been experiencing is that
> certain
> > > > > repeated appointments are not transfering to google calendar.
> >
> > > > > I appreciate your efforts.  I need a working solution by the end
> of the
> > > > > week.
> >
> > > > > Bob Shapiro
> >
> > > > > On 3/13/07, Stuart - GooSync Support <[EMAIL PROTECTED]>
> > > > wrote:
> >
> > > > > > Hi,
> >
> > > > > > We're planning a release of GooSync for tomorrow morning that
> will fix
> > > > > > the issue with all day repeated events appearing on the wrong
> day
> > > > > > after synchronisation.
> >
> > > > > > On Mar 13, 12:56 pm, "Stuart - GooSync Support"
> > > > > > <[EMAIL PROTECTED]> wrote:
> > > > > > > Hi,
> >
> > > > > > > I've spoken to development and we should be able to implement
> a fix
> > > > > > > for this particular problem within the next couple of days.
> >
> > > > > > > They've located the cause of the problem and it appears to be
> a
> > > > simple
> > > > > > > fix to resolve the issue.
> >
> > > > > > > On Mar 12, 10:46 pm, "Bob Shapiro" <[EMAIL PROTECTED]>
> wrote:
> >
> > > > > > > > Dear Stuart
> >
> > > > > > > > I can not wait until you fix the issues that I have with
> goosync
> > > > > > > > the product does not work for me and you are not being
> responsive
> >
> > > > > > > > Good luck
> > > > > > > > please refund my subscription
> >
> > > > > > > > Sincerely
> >
> > > > > > > > Robert Shapiro
> >
> > > > > > > > On Mar 9, 11:25 am, "Stuart - GooSync Support"
> >
> > > > > > > > <[EMAIL PROTECTED]> wrote:
> > > > > > > > > Hi,
> >
> > > > > > > > > Unfortunately we've got no new information at this time.
> >
> > > > > > > > > Development are still investigating the problem. We'll
> post back
> > > > to
> > > > > > > > > the group once we have more information.
> >
> > > > > > > > > On Mar 8, 7:21 pm, "adam" <[EMAIL PROTECTED]> wrote:
> >
> > > > > > > > > > I'm seeing this same problem.  Has there been any
> update??-
> > > > Hide
> > > > > > quoted text -
> >
> > > > > > > > > - Show quoted text -
>
>
> >
>

--~--~---------~--~----~------------~-------~--~----~
You received this message because you are subscribed to the Google Groups 
"GooSync" group.
To post to this group, send email to [email protected]
To unsubscribe from this group, send email to [EMAIL PROTECTED]
For more options, visit this group at 
http://groups.google.com/group/goosync?hl=en
-~----------~----~----~----~------~----~------~--~---

Reply via email to