Stuart -

it looks like you have made huge improvements
there are very few issues remaining in my calendar sync
thank you

most of the problems seem to revolve around the new DST issues which I can
deal with.

I'll let you know if there are additional problems but I do thank you for
attending to the incompatibilities and fixing them

Bob Shapiro


On 3/16/07, Stuart - GooSync Support <[EMAIL PROTECTED]> wrote:
>
>
> Hi,
>
> Development made a background update to GooSync yesterday that should
> help with the repeated entries that are not showing in Google
> correctly (ones such as the 3rd Thursday of the month in particular).
>
> On Mar 14, 4:30 pm, "Bob Shapiro" <[EMAIL PROTECTED]> wrote:
> > thank you very much
> > I will wait until I can back up my calendar before making these
> > modifications
> > it appears that the yearly repeat issue has been resolved
> > thanks again
> > I will let you know regarding the other issues
> >
> > Bob Shapiro
> >
> > On 3/14/07, Stuart - GooSync Support <[EMAIL PROTECTED]>
> wrote:
> >
> >
> >
> > > Hi,
> >
> > > The "3rd Thursday of every month" repeat isn't showing in Google
> > > because of a slight issue with the repeat structure that is passed to
> > > Google. Development have been informed and will work on a fix (you
> > > should find that the first instance of this event is showing in
> > > Google, saving this event again will cause Google to display it
> > > correctly).
> >
> > > With regards to the weekly Friday repeat: there is an error recorded
> > > in the server log from Google when attempting to add that particular
> > > event. There is no reason we can see as to why Google won't add that
> > > event (the same event time and repeat structure worked fine in our
> > > testing).
> >
> > > It's possible it may just be a temporary glitch. GooSync has marked
> > > this event as pending server addition so the next time you sync
> > > GooSync will attempt to add it to Google again. Please try syncing and
> > > if you find that it doesn't get added please get back to us and we'll
> > > investigate further.
> >
> > > On Mar 14, 2:20 pm, "Stuart - GooSync Support"
> > > <[EMAIL PROTECTED]> wrote:
> > > > Hi,
> >
> > > > We'll check through the log files to see why those repeats aren't
> > > > being synchronised.
> >
> > > > With regards to the event that is showing 1 hour late in Google:
> this
> > > > could be related to the recent US daylight saving changes. Google
> > > > don't appear to have applied this new daylight saving information to
> > > > their calendars, which can cause events to show up at the wrong
> time.
> > > > The Google bug report can be found
> > > athttp://code.google.com/p/google-gdata/issues/detail?id=54.
> >
> > > > Please note that we made an update to GooSync earlier to resolve the
> > > > problem with all day repeats showing on the wrong day. Please check
> > > > this with your data to ensure they are synchronising correctly (you
> > > > may need to edit them on the device to force the client to resend
> the
> > > > entry.
> >
> > > > On Mar 14, 12:29 pm, "Bob Shapiro" <[EMAIL PROTECTED]> wrote:
> >
> > > > > i just looked at the remainder of this week
> >
> > > > > errors are:
> > > > > on 3/15, a 10am meeting - 1 hour in length, 3rd thursday of every
> > > month is
> > > > > the repeat, effective 2/15/07 no end date - meeting does not
> appear in
> > > > > google calendar
> >
> > > > > 3/15 error - 1pm meeting, 1 hour in length, repeat is every 2
> weeks on
> > > > > thursday effective
> > > > > 3/15/07.  the appt shows up 1 hour late in google calendar
> >
> > > > > 3/16 error 11am meeting, 1 hour in length, repeat every friday
> > > effective
> > > > > 3/16/07.  meeting does not appear in google calendar
> >
> > > > > can you fix these quickley?
> >
> > > > > On 3/14/07, Stuart - GooSync Support <[EMAIL PROTECTED]>
> > > wrote:
> >
> > > > > > Hi,
> >
> > > > > > Please provide an example of a repeat that is failing to
> synchronise
> > > > > > to Google. The start and end date/time of the event as well as
> the
> > > > > > repeat structure will help us to analyse why it's not
> transferring.
> >
> > > > > > On Mar 13, 4:44 pm, "Bob Shapiro" <[EMAIL PROTECTED]> wrote:
> > > > > > > thank you Stuart
> > > > > > > In addition to the repeating yearly appointments, please check
> my
> > > last
> > > > > > sync
> > > > > > > records.  The other issue that I have been experiencing is
> that
> > > certain
> > > > > > > repeated appointments are not transfering to google calendar.
> >
> > > > > > > I appreciate your efforts.  I need a working solution by the
> end
> > > of the
> > > > > > > week.
> >
> > > > > > > Bob Shapiro
> >
> > > > > > > On 3/13/07, Stuart - GooSync Support <
> [EMAIL PROTECTED]>
> > > > > > wrote:
> >
> > > > > > > > Hi,
> >
> > > > > > > > We're planning a release of GooSync for tomorrow morning
> that
> > > will fix
> > > > > > > > the issue with all day repeated events appearing on the
> wrong
> > > day
> > > > > > > > after synchronisation.
> >
> > > > > > > > On Mar 13, 12:56 pm, "Stuart - GooSync Support"
> > > > > > > > <[EMAIL PROTECTED]> wrote:
> > > > > > > > > Hi,
> >
> > > > > > > > > I've spoken to development and we should be able to
> implement
> > > a fix
> > > > > > > > > for this particular problem within the next couple of
> days.
> >
> > > > > > > > > They've located the cause of the problem and it appears to
> be
> > > a
> > > > > > simple
> > > > > > > > > fix to resolve the issue.
> >
> > > > > > > > > On Mar 12, 10:46 pm, "Bob Shapiro" <[EMAIL PROTECTED]>
> > > wrote:
> >
> > > > > > > > > > Dear Stuart
> >
> > > > > > > > > > I can not wait until you fix the issues that I have with
> > > goosync
> > > > > > > > > > the product does not work for me and you are not being
> > > responsive
> >
> > > > > > > > > > Good luck
> > > > > > > > > > please refund my subscription
> >
> > > > > > > > > > Sincerely
> >
> > > > > > > > > > Robert Shapiro
> >
> > > > > > > > > > On Mar 9, 11:25 am, "Stuart - GooSync Support"
> >
> > > > > > > > > > <[EMAIL PROTECTED]> wrote:
> > > > > > > > > > > Hi,
> >
> > > > > > > > > > > Unfortunately we've got no new information at this
> time.
> >
> > > > > > > > > > > Development are still investigating the problem. We'll
> > > post back
> > > > > > to
> > > > > > > > > > > the group once we have more information.
> >
> > > > > > > > > > > On Mar 8, 7:21 pm, "adam" <[EMAIL PROTECTED]> wrote:
> >
> > > > > > > > > > > > I'm seeing this same problem.  Has there been any
> > > update??-
> > > > > > Hide
> > > > > > > > quoted text -
> >
> > > > > > > > > > > - Show quoted text -
>
>
> >
>

--~--~---------~--~----~------------~-------~--~----~
You received this message because you are subscribed to the Google Groups 
"GooSync" group.
To post to this group, send email to [email protected]
To unsubscribe from this group, send email to [EMAIL PROTECTED]
For more options, visit this group at 
http://groups.google.com/group/goosync?hl=en
-~----------~----~----~----~------~----~------~--~---

Reply via email to