Hi, Please provide me with your GooSync username and I'll check your account.
We've recently seen some similar issues to this (login failed but no error messages) on certain internet browsers (Internet Explorer 7 in particular) where the security settings were set to a high level. Setting it too high was preventing the login process from working correctly. Please check your settings to see if this could be causing the problem. On Apr 15, 11:33 pm, [EMAIL PROTECTED] wrote: > I recently updated the firmware on my phone and thus I am going to > have to reinstall the goosync profile. I went to the website but I am > having trouble logging in. When I tried to login nothing happened, it > reloaded the login page (w/o the incorrect password error). I tried > entering another password and then I got the incorrect password error. > Back to my password, the page just reloads. I tried the forgot your > password page and had a randomly generated password sent to my email > account. When I try and use this one I get the same behavior, just > reloading of the login page. I thought maybe I am authorized now but > its just not sending me anywhere so I tried click "home" on the page > and it took me to the main page, but I still cannot access my account. > I have subsequently tried the "forgot your password" process again, > now I am getting errors when I try and sumbit my information. > > "An error has occurred whilst handling your request. Please try > again. > > If the problem persists please contact your administrator. > Page /ForgotPassword.aspx > Error OnRetrieve > Error (real)" > > Thats is the exact text of the error I receive. I also thought it was > worth noting that the verification code on the forgot your password > page is not changing with each request. I believe something to be > wrong server side. > > Please help and TIA! > > Matt --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "GooSync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/goosync?hl=en -~----------~----~----~----~------~----~------~--~---
