Hi, I've checked your log files and they show the test entry on your device being sent to GooSync with the correct alarm, this was added to Google successfully (Google returned an "OK" message indicating that it was added correctly).
However, during the next sync, the data retrieved from Google showed that the test entry added previously didn't contain an alarm. This was detected as a change (because GooSync received an ok message for the test event with an alarm) and therefore the entry without an alarm was sent to the device. We've seen behaviour like this with our own devices since Google made their reminder changes. We've found that in order for a reminder to be added into Google correctly the calendar you are adding to must have a default alarm set (under the notification settings in Google Calendar). This is because Google changed their reminder system to require both a reminder time and a reminder type (pop-up, email etc). The device can only send details of a reminder time, and if a default type hasn't been specified in Google for that calendar then Google will refuse to add the reminder (but will still indicate that the entry was added correctly). On May 16, 9:53 pm, rvia100 <[EMAIL PROTECTED]> wrote: > If I set the reminder in Google and then sync, the reminder is on the > phone. The problem is only with a reminder set on the phone not > getting updated with google. > > On May 16, 11:00 am, rvia100 <[EMAIL PROTECTED]> wrote: > > > > > > > I just ran a test. > > Created an event on the BlackJack. Set reminder for 30 minutes. The > > event was in my main calendar and not a tagged calendar. Synced. > > Checked Google. The event was there, but no reminder was set in the > > Google event. I synced again. The event on the phone now has no > > reminder. This is on the robvia account. I have checked the box that > > says sync reminders on the goosync account. > > > This doesn't seem right. > > > Please help, > > Rob > > > On May 16, 8:29 am, rvia100 <[EMAIL PROTECTED]> wrote: > > > > I have a BlackJack that is account robvia > > > I have a 3125 that is accound tracivia > > > > I set the reminder on the phone then synced. It erased the reminder. > > > I did this several times and sometimes it erased the reminder and > > > sometimes it didn't. The reminder was never set on the google > > > calendar. These problems were with the 3125. I haven't really done a > > > lot of checking with the BlackJack. > > > > On May 15, 6:08 am, Stuart - GooSync Support > > > > <[EMAIL PROTECTED]> wrote: > > > > Hi, > > > > > If you can provide me with your GooSync usernames I will check the > > > > server log files to see what may be causing the problem. > > > > > On May 15, 8:55 am, Милко <[EMAIL PROTECTED]> wrote: > > > > > > I have a similar problem. > > > > > My device is a SE P910i. Nothing seems wrong, no error messages. I see > > > > > all my calendars from inside GooSync, which means the coonection with > > > > > Google works. Nevertheless, none of my Google Calendar events are > > > > > present in my phone's calendar. > > > > > > By the way, I've just paid a one-year subscription. If it is not > > > > > working quickly I will sure cancel it. > > > > > > M.G. > > > > > > On May 14, 11:50 pm, rvia100 <[EMAIL PROTECTED]> wrote: > > > > > > > Still no reason why one event wouldn't sync. I checked my setting > > > > > > and > > > > > > I can't find anything wrong. It seems it's just the one event, but > > > > > > how can I trust it? It doesn't seem that the reminders are syncing > > > > > > for me either. > > > > > > > On May 11, 12:09 pm, [EMAIL PROTECTED] wrote: > > > > > > > > I just tried to sync and it still failed--no appointments were > > > > > > > transferred from my Google calendar to my Treo 650. > > > > > > > > Thanks, > > > > > > > > Piper > > > > > > > > On May 11, 8:33 am, "Matt (GooSync)" <[EMAIL PROTECTED]> wrote: > > > > > > > > > we just this second completed an update to the server. If you > > > > > > > > sync > > > > > > > > again you should have better luck getting it to work. If not > > > > > > > > please > > > > > > > > let me know and I'll check your latest log files and see if it > > > > > > > > is a > > > > > > > > different issue. > > > > > > > > > Kind Regards, > > > > > > > > > Matt (GooSync) --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "GooSync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/goosync?hl=en -~----------~----~----~----~------~----~------~--~---
