You are quite right...the correct account is stew.schneider (with the dot), and that is entered in my settings on my phone. I cannot sync, however, still getting the access denied error.
On Jul 12, 4:13 am, Stuart - GooSync Support <[EMAIL PROTECTED]> wrote: > Hi, > > Thanks for confirming that. > > I've checked your account and log files but there are still none > listed for thestewschneideraccount. > > However, the server logs do indicate some sync attempts for the > stew.schneider account. > > Please ensure that your device is using the correct GooSync username > and try syncing again. > > On Jul 12, 3:16 am, "[EMAIL PROTECTED]" > > <[EMAIL PROTECTED]> wrote: > > The correct username isstewschneider(without the '.'). The one with > > the dot should be removed. > > > TIA > > > s > > > On Jul 10, 4:31 am, Stuart - GooSync Support > > > <[EMAIL PROTECTED]> wrote: > > > Hi, > > > > Please confirm your GooSync username (we've detected two accounts for > > > your email address) and I'll get your account and sync logs checked to > > > see what may be causing the problem. > > > > On Jul 9, 7:30 pm, "[EMAIL PROTECTED]" > > > > <[EMAIL PROTECTED]> wrote: > > > > I have a new Moto Q. I don't use Windows, and couldn't get the Moto Q > > > > to be seen by Windows Home running under Parallels on a Mac, so went > > > > to church, installed ActiveSync, installed GooSync and tried to sync, > > > > getting this error. > > > > > My username isstewschneider. I checked the other threads on this > > > > error and notice that the advice is to go to goosyn on the MotoQ and > > > > check the credentials. My credentials are valid. I've check and > > > > unchecked "Use Https/ssl" with no change, checked and uncheckd "Use > > > > Connection's proxy". I'm kind of out of ideas. My plan is to > > > > subscribe, but I have to see it work, first. > > > > > Thanks for your help. > > > > > s --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "GooSync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/goosync?hl=en -~----------~----~----~----~------~----~------~--~---
