Hi,

Thanks for letting me know.

I'm still waiting to hear from the client developers to determine what
could cause this problem. Hopefully this was a one-off problem and it
won't reappear.

On Jul 18, 4:12 pm, ealanjones <[EMAIL PROTECTED]> wrote:
> I decided to try to fix it myself so I deleted all of the files in the
> SyncML folder in the 'application data' file folder on my Dash.  This
> got rid of all of the system supplied information to GooSync, and also
> reset the Events box.  Everything now works just fine.
>
> Thanks for letting me know it wasn't a problem caused by the program
> itself so I felt justified in messing with the system files, and you
> now don't have to worry about following up with the client developers.
>
> On Jul 17, 4:16 am, Stuart - GooSync Support
>
> <[EMAIL PROTECTED]> wrote:
> > Hi,
>
> > This is a very unusual problem and one that shouldn't happen.
>
> > The GooSync server does not have the ability to disable the events
> > sync on the device so it appears that something has happened on the
> > device.
>
> > I've contacted the client developers about how to proceed in this
> > situation and once I hear back from them I'll let you know.
>
> > On Jul 16, 8:47 pm, ealanjones <[EMAIL PROTECTED]> wrote:
>
> > > My t-mobile Dash was syncing just fine until 7/13 when the
> > > inaccessable box labeled 'events' on the home screen went unchecked.
> > > I don't know if something got changed inadvertantly on my account,
> > > ealanjones, or if something got messed up on my Dash.  Now I just get
> > > a 'Config incomplete/bad' message whenever I try to sync.
>
> > > I have tried to reload Goosync, but it keeps all of the settings.  Any
> > > ideas on how to fix this problem???
>
> > > Thanks- Hide quoted text -
>
> > - Show quoted text -


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