I interpreted modules as engineering specific and many other modules have 
content owners and product managers.  They are not listed as module owners but 
it's implicit that any module owner is responsible for working with content or 
product owners along with the broader community.

Maybe Brendan or someone else has comments on how they worked it out for things 
like Firefox.

Contact in context with the NOC is about escalation and what to put in the run 
book.  That means a NOC engineer wouldn't be able to resolve something and it'd 
go to the engineer who knows the app best.  So regarding HA stuff, our primary 
concern was engineering escalation.

Definition for module owners is here:
http://www.mozilla.org/hacking/module-ownership.html
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