Hi everyone, This is Mika from legal again. Just wanted to follow-up that we spoke with Pocket. They've actually been very diligent with user requests: for around 779 Firefox-related emails that came into their support, the average response time was less than 24 hours. Emails that went to their legal email address are responded to by different folks, some of whom were out of the office, hence the delay. They've changed this so that requests will be seen and responded to sooner.
As I mentioned before, Pocket's been a very good partner when it comes to listening to our concerns and improving practices. This allows us to share our core values with other companies, which is a plus for the online community. Best, Mika _______________________________________________ governance mailing list [email protected] https://lists.mozilla.org/listinfo/governance
