It would be courteous of them to put the extra 2 years contractual obligation at the top of the

agreement, instead of 7/8 down a long license agreeement obscured by a textbox.

This license agreement appears like a standard intellectual propeties and warranties agreement,

but then adds the extra contractual obligation for the purchaser near the bottom. The standard

behaviour of a purchaser would be to think this is a standard software IP and warranties agrrement

and click I agree without reading the long legalese . 



On Fri Jul 28 0:07 , 'Cedric Meyerowitz' sent:

Then surely the old terms that applies to you must still be readily
available on the website 24 hours a day ??

Cedric

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________________________________-

-----Original Message-----
From: [EMAIL PROTECTED] [[EMAIL PROTECTED]]
On Behalf Of Thinus van Rensburg
Sent: Friday, 28 July 2006 9:42 AM
To: 'General Practice Computing Group Talk'
Subject: RE: [GPCG_TALK] Re: AMH Response to General Practice Computing Talk


Their claim is that the terms did not change for current subscribers. It did
change for new subscribers - I don't know as I cannot recall but I took his
word for it. Was interesting though that JvD and others was just as
forgetful as I was. T

-----Original Message-----
From: [EMAIL PROTECTED] [[EMAIL PROTECTED]]
On Behalf Of Cedric Meyerowitz
Sent: Friday, 28 July 2006 9:34 AM
To: 'General Practice Computing Group Talk'
Subject: RE: [GPCG_TALK] Re: AMH Response to General Practice Computing Talk

Horst

Surely they should inform customers when terms & conditrions change ?
Telstra, bank frequently send me mail with new terms & conditions mentioning
that old terms have changed ?

Cedric

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-----Original Message-----
From: [EMAIL PROTECTED] [[EMAIL PROTECTED]]
On Behalf Of Horst Herb
Sent: Friday, 28 July 2006 9:26 AM
To: General Practice Computing Group Talk
Subject: Re: [GPCG_TALK] Re: AMH Response to General Practice Computing Talk


On Thursday 27 July 2006 18:57, Thinus van Rensburg wrote:
> To be fair, as I stated in my posting yesterday, Mr Farrell did state
> that the Terms and Conditions were different a year ago when I
> originally subscribed. Now I did not keep a copy of these so I am
> taking him on face

As it it, NOWADAYS practices on their web site are deceptive.
I reckon the onus would be on them to prove that it was different then.

NOWADAYS they don't even offer any means of downloading their terms and
conditions, and they don't mention the lock-in period elsewhere (unless I
was
unable to find it) - you have to cut and paste the whole shebang if you want

a copy of it, and in order to read it you have to use page-down 19 times
before you hit any relevant text in their poorly designed text box!

I made plenty of screenshots to prove it all.
Would be interesting to hear evidence from their web master in court
regarding site updates since you purchased

All I can say is that while I am still very impressed with the quality of
their product, I remeber now that I was not impressed at all with their
business practices in the past:

I purchased CD-ROMand book both online
After some time, I received only the book
Had to complain first to receive the CD (we all make mistakes) The price
included a free update for the July version It is the 28th of July - I still
haven't received any update Hey - maybe after this weekend they are even in
formal breach of contract with
me? Suppose they better hurry up. I have to thank you - without this
incident
I would have forgotten about the update they owe me.

Horst
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