Oliver Frank wrote:
Gary, what has happened since you switched off your fax machine?
Gary Spurge wrote:
We are much happier now.
Patients have to come back or at least pay for scripts and referrals.
How does switching off the fax machine help to make patients come back
and/or pay for scripts and referrals?
No more Divisional or Pharmaceutical company advertising
Excellent.
All those patient requests "Can you please fax this, it's urgent" can be
answered with a polite "No, we don't have a functioning fax machine at
the moment."
Love it.
I don't really think there has been a significant downside.
Are other parties now emailing their clinical information to you? Are
you using Argus or some other messaging system and asking the other
parties to use it to get their info into your clinical system?
We are slowly getting more information electronically. We have a
gastroenterologist, an Orthopaedic Surgeon and an ENT surgeon sending
electronically.
Are they doing this via ordinary unencrypted email, encrypted email or
encrypted and automated using a clinical messaging system like Argus or
one of its commercial competitors?
--
Oliver Frank, general practitioner
255 North East Road, Hampstead Gardens, South Australia 5086
Phone 08 8261 1355 Fax 08 8266 5149 Mobile 0407 181 683
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