Oliver Frank wrote:

> Horst Herb wrote:
>
>> I have posted draft "birds eye" specifications for the RoR
>> Appointment system on Ozdocit:
>> http://ozdocit.org/tiki-index.php?page=appointments+system
>
>
> I can't see anything on that page, other than the WIKI menu at the left.
>
> One thing that is causing us a problem with our Pracsoft appointment
> system is that if a patient changes an existing future appointment to
> an earlier date, and doesn't mention that they they already have the
> original appointment on the later date, the appointment system does
> not warn our receptionists about this.  What happens then is that the
> patient attends on the earlier date, and when the later date arrives
> we are sitting wondering why they are not there.
>
> What I would like to see is that every time that we make an
> appointment for a patient, the system checks on whether they have
> another appointment in the future, displays it in a pop up window and
> asks whether we want to delete that other future appointment.
>
We have the same problem with Totalcare, Oliver. I have often thought
the same as you as I have been waiting for the non-existent patient to
turn up for an appointment they have already had.

Rob Hosking

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