On Sunday 15 October 2006 15:18, Ian Haywood wrote:

> Ok, so private-billing is good. Fine. Now would one of you silvertails mind
> describing how the process actually works? What does the patient sign?
> when? I take it you don't print the invoice yourselves in your  office, how
> do you communicate to the receptionist what items to put on the invoice?

In my practice it is quite easy.
If the patient just had a standard consultation (about 2/3 of cases), the 
doctor does nothing and the receptionist will bill an item "B". Depending on 
the patient's financial status in our records, the patient then either gets a 
cash invoice and pays on the spot (cash, cheque, EFTPOS or credit card - the 
majority pays cash) or he gets bulk billed (has to sign a Medicare voucher 
(on paper)

If the consultation differs from a standard consultation (eg shorter/longer, 
additional item numbers like small procedures) the doctor types one or more 
(comma separated) item numbers into a text field of the waiting room screen, 
which gets displayed at the receptionists display as well - and then the 
receptionist bills these numbers accordingly as above

If a patient requests compassionate bulk billing for special circumstances 
during the consultation, the doctor again enters "bb" after the item numbers 
and the receptionist then bulk bills instead of billing privately

Horst
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