I think that the Medical Record needs to document that the patient
consents to SMS messaging.
We obviously need to have that in the data structure in future.
Neil McAliece wrote:
Sorry this will be a cross post for some. I've jumped into a
discussion on this in the Aust Div GP IM/IT policy list with this
question.
Would greatly appreciate opinions.
What are people's thoughts on privacy & SMS?
Eg a practice has raised concerns with this sort of scenario.....
A teenage girl has provided a mobile number as a contact number. An
SMS appointment reminder is sent but the phone belongs to her dad, or
maybe her dad has borrowed it for a week.
Maybe the reminder could be very general like. "Reminder- Appointment
12/12/2006" but even that might be enough for some parents to give the
teenager a hard time about what sort of appointment they have.
Do some practices have a method that they use in their appointment
software to flag consent given for SMS reminders?
Or do some take the approach that they inform every patient giving a
mobile that in doing so they agree to SMS reminders on that number?
This practice is using Medtech & I would like to investigate using the
Medtech query builder to dump a patient list who have provided mobile
numbers (rather than have someone go through the appointment book each
day).
Neil McAliece
IM/IT Manager
Murrumbidgee Division of General Practice
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