On 24/11/2006, at 2:13 PM, Neil McAliece wrote:
At the moment the practice has trialled calling patients to remind
them. They haven't been doing that for long, but they suspect that
it hasn't improved the patient no-show situation much.
I guess that if they can get a plan where SMS costs 10-15c per
message, sending the messages isn't tedious & time consuming and
they see a decent attendance increase it might be worthwhile.
I'm polishing off an SMS reminder application (complete with multi-
database API) and hadn't even thought of the privacy concerns.
That'll be a spanner in the works given there is no such column in
any of the databases I've been working with. Guess it wouldn't be a
good idea for Gynos etc.
Mainly targeted towards specialists and dentists - ie. the ones that
already phone to remind of every appointment because it's cost
effective for them to do so, and it will save them a lot of time and
a little bit of money.
Retail cost of SMS will start at 21c for an Australian routed message
(guaranteed to get to your provider) but should drop to around 15c
once if we get good volumes going. Can route through South Africa for
much cheaper but there are delivery issues.
Peter.
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