We had a bit of an odd run with Nehos at our office and a practice (some time ago).
I setup both locations so maybe it was something at my end. (Intermittent dropped audio over a period of a couple of months. Some days were perfect. Using DSL account dedicated to phone system at both locations). I've since switched both locations to www.mytel.net.au who also support IAX trunking. We've been using them for almost all outgoing calls for about 6 months now & it is very rare that anyone mentions any quality problems. I also almost never hear from the surgery who is using them (apart from little things like accidentally selecting headset mode on one of the Snom desk phones). There is another surgery who I set up with Nehos in August 06 and they are happy. We have Internode accounts at division offices but haven't tried Nodephone. (put off by lack of IAX trunking and their initial rates to non Agile areas were pretty ordinary) Koala telecom do IAX, but when I trialled them, reliability, quality, customer service and accounts were woeful. I'd hope that they have their act together by now, but I'd be cautious about using them in a business environment. Neil ----- Original Message ----- From: Dr Michael Daly <[EMAIL PROTECTED]> To: General Practice Computing Group Talk <[email protected]> Sent: Tuesday, January 16, 2007 8:59:08 AM GMT+1000 Australia/Sydney Subject: RE: [GPCG_TALK] VoIP providers / Codecs Hello Could someone please provide an update on voIP providers; I am looking for one for the clinic that offers IAX trunking. Is Nehos still providing a good service? So far Nodefone is the only one I have been able to identify that supports the T.38 protocol, ie the protocol for faxing/eftposing etc over IP. Any comments on nodefone? Rgds Michael -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Neil D. McAliece Sent: Tuesday, 24 January 2006 10:04 AM To: General Practice Computing Group Talk Subject: Re: [GPCG_TALK] VoIP providers / Codecs ----- Original Message ----- From: David Guest <[EMAIL PROTECTED]> To: OzdocIT <[email protected]> Sent: Mon 23 Jan 2006 21:17:50 EST Subject: Re: [GPCG_TALK] VoIP providers / Codecs Snip.... >Asterisk is an amazing project and I am stunned by the number of techies >who have no interest in linux per se but are happy to roll up their >sleeves and do what it takes to get asterisk working. I've spoken to a couple of guys in traditional phone contracting who are keen but very daunted. There was one guy who I spoke to briefly who was going to send one of his staff members to do some Asterisk training. I guess that so many who haven't used Linux are keen is an indication of how stiffling closed box telephony can be. I think traditional PABXs have become better value for money in recent years though. Some offer H323 & SIP VoIP without asking for tens of thousands of dollars more now. Snip >Ten cents a call >Australia wide untimed seems to be the go for the SIP providers. Can >anyone do better than that on 711? With Nodephone you get end to end QoS if your router supports it, so quality wise it might be worth sticking with. Even so, you would probably fair better with QoS on Internode when not using Nodephone. It's like pulling teeth trying to find out which ISPs have routers that acknowledge and act on ToS bits. As far as I gather almost none of them do. Internode does but it was an interesting process determining it and having it confirmed: http://tinyurl.com/8a9lr Internode don't do QoS on Nodephone based on ToS bits, so Nodephone will still be prioritised above everything else at their end. Most providers support a range of codecs including g711 and you just need to set the preferred codec in your device (or Asterisk etc). Some providers just don't seem to get the quality right and blame the customer's setup. There are a lot of variables that can mess things up but sometimes when you switch providers you notice a big difference without changing anything at your end. I've been using Astratel (www.astratel.com.au) for home calls. I don't know what they offer in the way of DID (direct indial number, or standard phone number). I'm just using their Talkfree prepaid account with no monthly fee. At certain recharge amounts you get bonus call dollars making the cost a little less than 10c a call. Astratel were a shambles 12 months ago. Web site still isn't great, but at one stage you were lucky if you could get a working account set up. Users persisted though because they persistantly had great call quality. I suspect that they terminate all calls at one point in Sydney or Melbourne rather than rerouting calls over the net before terminating to PSTN. Somewhere on their site is a link to an Optus wholesale newsletter announcing their purchas of 200 million minutes of network time. Their support is probably still patchy, but they have improved heaps. I'm still not game to use them for business. The only way to get multiple simultaneous calls is to sign up multiple SIP accounts. With Nehos & IAX $14.95 per month gives us simultaneous calls limited only by our bandwidth (currently 30-40 which is far more than we need) Neil _______________________________________________ Gpcg_talk mailing list [email protected] http://ozdocit.org/cgi-bin/mailman/listinfo/gpcg_talk _______________________________________________ Gpcg_talk mailing list [email protected] http://ozdocit.org/cgi-bin/mailman/listinfo/gpcg_talk _______________________________________________ Gpcg_talk mailing list [email protected] http://ozdocit.org/cgi-bin/mailman/listinfo/gpcg_talk
